Couple of questions/comments on each number:

1. Dumb question, but is the coin door closed or open when you see this error? (Or both)
2. Is training lit when you shoot the lair shot? (Also, there is no video posted). If training isn’t lit, it won’t start the mode. Leonardo is the only turtle that starts with it lit (not saying you didn’t know this, just asking the question since no video)
3. Yes, the shaker activates on start/stop of the pizza spinning. Folks have commented on it in the owners club thread. Weird, I know.
4. Doesn’t sound right, but I don’t see a video linked.
5. Definitely sounds like an issue.
6. Was the van already loaded with three balls when it happened? Was it during the multi ball while ball save timer was still active?

After about 30 plays I had an issue with the left sling, just needed a bent leaf switch.

Now it’s developed a “jitter” with the glider where it kind of wiggles back and forth in the center position. I tried the adjustment where you can adjust the center position of the glider and it still does it both during play and during attract.

Anyone else have this or find a fix? Thanks!

I had the node 1,8,9 error after i updated mine to the latest code. If you press the door switch the all go away. For some reason the update fried my glider so it stopped working (got a node 9 over current message). In the process of getting a new one from stern now. The only issue i have is with the shaker motor. I installed it last week and turned the weights 180 degrees out and on certain scenarios it still rattles the whole machine and sounds terrible and get very little shaking on small things. I have an avengers LE and the shaker motor in that shakes the machine and doesn't sound like its falling apart. glass and cabinet rattle are terrible

I have the same problem with the balls in the van. It tries to load 6 balls in the van when only 3 fit. The last three stack up in the gate and wire form behind the van. I reported to Stern as a software issue. It happened on version 1.11 and 1.21. I hope this gets fixed quick. About one out of ten games ends in taking the glass off to clear all the balls. Very frustrating. I hope Dwight gets this fixed soon.

Has anyone done the glider servo replacement from amazon? I am looking at trying to replace it myself. I dont know what sterns deal is but still dont have an ETA for a new glider after a month. Looks like its a straight forward motor swap.

https://www.amazon.com/dp/B01MU7TQV8

Sad for 7500 bucks we encounter these issues.

Let us know how this goes if you try it out. Cross posting from the other thread:

My glider is messed up. Trying to calibrate it and it will only let me adjust the center position. When moving it to any of the left or right positions and then selecting enter to calibrate it, the diverter just moves back to the center. Saw someone else post this earlier but didnt see if this was normal or messed up. Seems broken to me, cant find any other way to try and set any of the other left or right positions. I can hear a ticking/grinding noise from the glider in attract mode as if the glider is trying to move but cant. The action button also only seems to move it after the game plays for a little bit - can anyone confirm that the glider is supposed to move left or right immediately upon ball launch when you hit the button? I.e. you dont have to hit a shot or anything specific to move the glider with the action button?

Also, I've been getting balls stuck in the start episode/pizza party lock area. Raised the rear legs about a half inch and it helped. Anyone else have this and have a good fix for it? There doesnt look like anything blocking them from draining, wondering if the two metal walls are too tight or something on the balls?

Have you checked to see if you balls are magnetized
?

OK everyone, good news. I just got done switching out the servo motor on my glider and for the first time since day one, IT WORKS!! I'm going to play it a bit today and make sure it doesn't have any issues. All in all it was an easy swap. All you need is a screwdriver, nut driver, and two tiny zip ties. This was a plug and play part. It took about 20 minutes to do. Have to take both lower rails off (4 nuts) and then 3 screws on the glider mech and it pops off. Then 4 bolts holding the servo down. Cut some zip ties and then put everything back. Under the playfield there is a small circuit board that is wrapped in heat shrink that goes in line with the servo wires that you will reuse. If you are planning on putting some new Titan post rubbers now is a good time since that glider is over two of them. If anyone has any questions feel free to PM me...

Here is the part on amazon I used.
https://www.amazon.com/Hitec-32645S-HS-645MG-Torque-Metal/dp/B003T6RSVQ/ref=sr_1_1

I have the same problem and it seems to follow the following combo NINJA PIZZA MULTIBALL + TURTLE POWER MULTIBALL. During the TURTLE POWER MULTIBALL the system appears to loose count of the balls and after the last ball drains there's a ball stuck just prior to entering the van. Are you experiencing the same flow ?

I got my TMNT Premium today and after about 20 games or so I've now got exactly the same problem. Loses count of multiball in turtle power multiball, and there is a ball sitting behind the truck looks like its waiting to go in. If you turn the machine off and on, and then start a new game, a ball is ejected from the trough and once you plunge you start multiball immediately. Also when I reboot the game and check active switches it says only trough 1, 2, 3, and 4 are active - should there be any others active when you boot up the machine? If you don't mind me asking, what did you do to fix your issue? Thanks heaps! Erik.

Multiple people are having the issue, are you running code 1.22. Seems to be a code issue so not much we can do until they fix the bug

Makes me want to just get a pro tbh.

Yes running the latest code. Was in turtle multiball in the first game i played today and had six balls lined up in the ramp behind the turtle van entrance. Very frustrating. Would of played no more than 20 games. Crazy that a NIB machine is so flawed already.

I removed all 8 balls and did an active switch test. No switches apart from dip switches were active. I feed each of the balls into the trough - one at a time - no trough switches were active (weird). Then I backed out of diagnostics - the machine then went through firing balls out of the trough and loading up the pizza van. It spit out the first 2 (maybe 3) balls in the van as soon as they were loaded but then proceeded to load them again. With five balls in the trough and three in the pizza van I went back into active switch diagnostics. It showed trough 1, 2, 3, 4, and 5 were active but it didn't come up with anything saying that there were switches active in the pizza van. Does this sound correct? Should I see active switches if there are three balls in the pizza van?

Any assistance is appreciated! Thanks.

Don’t think it’s fair to say the machine is flawed because they need to change a piece of code. If it’s that big of an issue put 1.21 on it until the bug is fixed.

Running code 1.54.0 and still have issues with my premium loading balls in the van. I bought new balls due to the magnetized comment and everything returned to normal, 20 games later it is happening again. Replaced the balls again but the new ones are having the same issue. Anyone know a fix for this as it is starting to ruin this title for me. It continuously loads and empties the van. Please help?

Ok, crazy lucky I guess, i found the culprit. There is plug the worked it's way out, i reseated and issue is gone, idk how it worked between ball replacement but it did. I included a picture of what plug was hanging out. Hope this helps someone else. It was on the left sid of the apron card area.

20230129_221827 (resized).jpg