Shipped two pins with navl/STI. Very happy with results each time. I think it has everything to do with your local outfit. Mine is always the same crew and they know what they're doing. Not just for me, but lots of guys in the area.
Does anyone know how machines actually get across the country? Do they hit multiple hubs with a lot of different handlers? Or do they leave you'd handier and go straight to the destination handlers?
How many hops?