(Topic ID: 102944)

Operators can use some help Manufactures are you listening?

By Eddie

9 years ago


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    #1 9 years ago

    Pinball machines are fantastically fun things but when you are operating them on location they are simply tools to earn money.

    If they go down or a feature does not work the customer/player is not happy and an unhappy customer inserts no quarters its that simple.

    Pinball machines of the future really have to be designed with this in mind. This is where Pinball has lacked in a huge way.

    LCD Displays, Stereo Sound, Multiball, Toys, Smoke machines, Shaker motors, LEDs , Licensed Themes,
    Incredible Art packages, Bubble fountains, Extra Balls , Credit Awards, Tube Dancers, Ball Swallowing Carnies
    Touch Sensitive Buttons, 5 level play fields, Ball elevators, Cannons, Coffee dispensers , Holograms and anything you can think of in the new modern age and future of pinball means nothing once the machine is down and It becomes nothing but a large wooden crate taking up floor space.

    Pinball machines of the future need to be designed with accessibility for the tech to make repairs as fast as possible.

    With this in mind I would like to make suggestions from a techs point of view as to how things can be designed to help us repair the machines as timely as possible.

    I would like other techs and operators to add suggestions too.

    Access holes in plastics for screw or nut drivers.

    Pinball machines like cars are assembled in such a way as once put together many things cannot be reached without the disassembly of too many parts.

    Dzus fasteners to hold as many components as possible.

    Built in cabinet and Backbox work lights.

    Remember these machines are located in very dark Bars for the most part and many times the power must be off to accomplish a task so GI or back box lighting doesn't cut it and they cast more shadows than light for working anyway,

    Many cars have work lights under the hood. The type that is hand held by wire and have clips to mount them anywhere over the engine why can't Pin cabinets have the same?

    Modular components or assemblies that can just be clipped into place for swap out,

    You ask what about the coil wires you still need to solder them so where do you save time with a clip on assembly?

    I say you don't have to waste time with screws and the repair of playfield holes from the same screws being removed over and over again and the looking in the dark for errant or lost screws all of which consumes valuable time. Not to mention the looking for the correct driver in the dark.

    A few seconds saved here and there add up quickly.

    Popbumper assemblies that can be removed along with the lamp socket as a unit for repair without the lamp socket
    mounting issues, Huge waste of time for an operator or tech.

    All machines should use the new synthetic Flipper rubbers and rings.

    Rings should be replaceable with as little access issues as can be designed ,a few of those can be addressed with my prior suggestions.

    In software all features should be able to be turned off and still allow the same gameplay or a very close proximity such as multiball or scoring all goals would still be possible.

    An opto or some other reason a particular devise fails and a huge part of the game is lost. Basically the game is down and again a down game makes for a down customer a down customer inserts no quarters.

    When the design team is going over a game and evaluating a new part they must discuss this problem and ask these questions.

    How can I get to it how can I repair it quickly?

    Then they must try to figure the best possible solution to how it can be achieved even if its not the part itself that might need altering maybe the location of the wire harness around that part etc.

    Instead of having to remove three parts for access to that part of fastener maybe just two, etc

    Im not talking about engineering and impossibly costly miracles here. Simple steps that are taken to expedite the repair of a downed business tool are all that is needed.

    Just think the spill off would also help the Homeowner too.

    These are my suggestions please make some of yours and please make suggestions not wasteful comments

    such as (Work light why not just bring your own or use a flashlight) Flashlight batteries could fail and they cast many shadows, Try lugging a work light around from location to location along with a ton of other tools and scrambling in the dark with crowds of people around. etc

    This is why I say please no negative comments unless you have actually worked in the field for years not just on occasion to help out a friend with a machine on location once in a blue moon.

    In your homes none of these ideas are really needed as you have all of the time in the world to repair your down machine. To an operator these suggestions could be huge improvements to the bottom line and wether or not having machines on location could be sustainable.

    #8 9 years ago
    Quoted from ForceFlow:

    I talked to a JJP staff member about this during a factory tour. He said they started out using clips for easy swaps, but found that they would shake loose sooner or later, making things unreliable. Also, clips cost slightly more than just soldering the wires. So, because of those two reasons, they ended up abandoning clips and just going with soldering.

    I was not referring to the coil wires being clipped on but the assembles that the coils were attached too.

    A system such as what is used to hold EM Score reel assemblies in place for instance.

    #16 9 years ago
    Quoted from LTG:

    Only one thing you need to do. Get them earning better and the rest will take care of itself.
    LTG : )™

    This is true but they can't earn when they are down so even designing in a small amount of ease of maintenance would be part of the earning better philosophy.

    1 week later
    #30 9 years ago
    Quoted from DnDPins:

    Eddie, I wonder if you have found that the changes which were made to P2K helped. I thought they were trying to address this exact issue with their design.

    Pin2k solved a few issues but As I said the issues of soldering lugs isn't one of them.

    A completely removable assembly held to a playfeild like EM score reels are held would be an advance

    Assemblies that can be reached without obstructions such as what I will post in my What failed thread

    later on tonight.

    Simple design decisions can make a huge difference for operators on location.

    AC/DC another design mistake the Plexi insert over the lower playfeild should have been screwed to the playfeild ala Haunted House and Black Hole not to mention Space Time etc.

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