Quoted from inhomearcades:
There is a hierarchy that should be followed and this employee took it upon himself to do what was best for him, not his customers not the owner.
Agree with you fully, I can't tell you how many bartenders I have had try to tell me how to setup, move, adjust, etc, on my pins, jukeboxes, background music, games, etc.
Almost always just to serve their own whims and preferences.
"I don't like the Megatouch there" "we need better/different music for background"
"that machine is too much to play" Etc,Etc..
I've had to move machines because of this, only to move it back when the owner sees the revenue drop.(and never quite return)
These things are for the owner and the operator to decide, because they are the ones who know the $$$$ end of it.
I don't try to tell them how to tend bar, or take money out of their pockets!