hey gary, if your reading this, thanks for all you've done for our small hobby. It is unfortunate that due to a number of preventable problems on your newest machine a lifetime of dedication is being dismissed by the community you are trying to please. They think that because they are shelling out the most money, that they are the largest contributors to the hobby. they are not. They think the more threads they create, the more urgent something becomes. it does not. We understand that even though you are the figure head of the company that does not mean you personally oversee every machine as it leaves the factory. Keep doing youre best, and as long as these consumers are willing to pay for what youre selling, dont let them tell you they deserve better. Your company alone kept pinball alive during its darkest hour, and for that we will always be grateful. whether we act like it or not.
Ray