Quoted from cody_chunn:Note the complaint voiced does not affect the commercial device's ability to function properly. For many buyers (operators) this complaint simply is not a problem or defect (or even noticed?).
So as they are, they fulfill the prerequisites for the class of device that they are. The complaint does not affect their ability to be placed on route and earn money.
So are they really "defective", or just a lower build quality than some buyers expect out of an expensive commercial device?
Remind me, how many operators are purchasing these machines?