Quoted from Rarehero:I'm shocked that you're on the side of a company selling defective products and not fixing them as promised.
This is all very simple.
-Stern sold defective games.
-Stern acknowledged games were defective.
-Stern claims they fixed the problem.
-Stern continues to manufacture games with problems allegedly fixed.
If the playfields are in fact fixed...why do customers have to pull teeth to get a replacement?
FWIW I just took delivery of a SMVE last week. So far no issues. Build date Nov 28, 2016. No ghosting last I looked.