Denver, CO
Quoted from RipleYYY:well, not evbd is reading pinside (and in particulary this probs threads ! yes, sounds strange but some members here still didnt know), surelly also most of the exploitants didnt care at all, and even the letter has a overall/general view of the prob, suppose most of the guys who signed it are from USA (just because law & warranty are not the same, talking for me european)
i was one of the first to report probs with my GB (the very first production run, send here in Europe/Belgium), having finally my pinball fully swapped by my distro for a "good" one, and still waiting on STERN program-list by monthes, with absolutly no news from them...
than yes, i'm thinking this letter will change nothing (but respect to you KPG)
and than doing the only thing i can do for my own : no more NIB until things will really change, simple as that
that not means no more STERN, as i'm still loving what they've done, and surelly same for what they will build in the future, but better to not gamble with NIB, and wait/check for the HUO market, buying having all the needed infos on your side
I agree with the OP. This letter had to go out. As I have stated before these recent play feilds aren't right. Stern can do one of two things. Live in vacuum and say everything is great or address the problem. If Batman 66 play feilds were great kudos to stern. That was not the case. Same issues same denial. Raise the price of games and people are going to expect more. You don't buy a Premium product and pay a premium price then realize they did everything they could do to save a dime and then they go silent when issues arise. I would have a hard time buying a NIB stern until they publicly announce a fix to the issue. With guys like me and many others avoiding buying a NIB stern their sales will suffer quickly. I was a loyal stern customer until quality and profit was put ahead of the customer. I really don't understand that they don't understand this. Ghost Buster's and Batman 66 were incredible titles and sales were off the charts but they dropped the ball. You can pull the wool
over the buyers eyes once or twice but not time and time again. The debate on this issue is just starting and I imagine it will go legal in the end.
