I have formally drafted an open letter to Gary Stern, requesting a public response and acknowledgment of the promised "Playfield Replacement Program".
This is combined with the petition that has received almost 100 signers, amounting to well over 7 figures of Stern Pinball Inc. purchases.
I am simply looking for Stern to communicate to us customers better, and nothing more at this point.
Please see the petition here:
Please read my open letter to Gary Stern of Stern Pinball Inc. here:
I have also emailed Gary a copy of the letter, the petition, and also the link to this post on Pinside so he sees it is a topic of public discussion.
Please provide feedback and let Gary know of your support of the requests in my letter, and how better communication regarding the significant playfield defects will only make us appreciate and support Stern Pinball Inc. in the long term.
Thank you for your support.