Does anyone know how to test/fix a “bar hit” switch? I can’t even find the switch :/.

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Ty for the response! I should have been more clear as usual . I checked the manual, and I see the switch, but since there is no physical switch I can’t find it on the underside of the playfield. I assume it is some sort of Eddie sensor, but the underside of the playfield doesn’t really have anything there :/.

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Yep, I will . Thanks again!!

Is it possible that the new code is fleshing out this issue? Now that you describe it, I'll tell you I have been using a playfield protector since day one and I've never seen the API cockpit recommend that there is a switch issue. The way the protector is cut, the ball could have never literally made contact with the metal plate in the playfield because the protector covers it. I had always just assumed that it was some kind of eddie sensor and that the plate was basically an antenna for it.

I am now wondering if my game has never fully worked due to the playfield protector I installed. That said, the switch warning is new. I can confirm that because I have a picture from the first time I serviced the machine in June.

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Ok, I am going to cut the protector away and see if that improves it. Thank you for the info! I can’t believe I never knew this. :/

I bought it from https://www.playfield-protectors.com/. I've grown to like them as my overflow machines are in a bar and it gives me some peace of mind.

Yeah, I was certainly thinking about that. I've had some luck using a butane torch and warming the plastic to smooth it out. That allows me to both cut and clean the edge. I have certainly run into issues with the protectors even though they are super thin. A ball with just the right amount of speed and get stuck on the protector lip. I work really hard to make that impossible on my games.

It is not the same but it is close. I last time I measured it was within .5 inches on width and I think length was the same.

I've started to get two issues happening pretty regularly now.

1) The left flipper feels fairly week at the default value of 28. I inspected the coil stop and sleeve, everything seems good. I upped the flipper power to 30 and it feels great again, but on the right side it is at 26 yet still feels great.

2) I am getting random ball launches when switching to new players. The machine does not appear to be in any strange state or register any switch impact. It isn't reproducible via anything I've tested.

#2 I've had before and I've read posts of other people having similar issues.

Does anyone have suggestions?

Good tips, thanks Paul_from_Gilroy and @ltg! I'll report back. I need to check that coil sleeve too. Could just be worn.

Yeah, totally...he has been a huge help for me. I post here just to get peer information before I tap AP's resources. I'll let you guys know if it turns into something bigger .

Thanks!

I just assume that it is impossible to see anyone at shows and that all of you are figments of my imagination . I hear talk of people meeting up all of the time and I'm like...huh, that is a real person?

Has anyone had an issue with the bar door sticking or grinding? Mine is getting stuck in a few positions and making a kind of grinding sound when trying to open or close. I can replicate this in the bar door test mode.

Awesome! I'll try to grab a video and email it to Barry...I am sure we can wait until after the holiday.

Here is what the bar door issue looks like if anyone needs comparison. I emailed Barry already so I am sure I will get it fixed.

Haha, maybe my post fixed it.

I’m having an issue where my coaster ramp won’t lock down. It will pulse when I run the test, but the hold doesn’t work. Any ideas?

Otto spins like the exorcist when the game is in a rest state. I cannot figure out wtf is going on here!! I found a couple of switches that were over sensitive, but nothing major. Here is a picture of the switch test screen when it has been just entered.

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Ughh, good call! I don't know why I didn't see that after working on it today. I'm going to try to get back to the bar tomorrow and take a look at that switch. Thank you!!

No, this is one of your earlier ones. I need to get back over to the bar and do more investigation. The opto right at the start of the ramp/left orbit was triggering with the slightest of vibration of the ramp flap. I ended up just barely flexing the opto arm to prevent that. In testing with the ball it worked just fine. Obviously not.

As for the bar, I got a replacement from you guys about a year ago. That has been working great up until whatever is going on now. I need to spend more time with it…it is just hard since it is on location.

Thanks Dave!

Two games ago? What's the second game?

My Otto was doing the exact same thing and I ended up narrowing it down to one of the coaster ramp optos. Make sure you slightly pound on the playfield when you are in switch test. It will help you find faulty switches.

Hey AP team, any idea why my ramp hold would start failing? The ramp lower test will fire, but ramp hold will not work. In the game, I cannot get the ramp to trigger at all . I can unlock the coaster but the ramp stays up and never even attempts to drop. I’m also getting a warning on the switch test in the dashboard, but I think everything is correct? Here is the picture of the switch test.

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Call me crazy, but every opto off this board has been giving me issue over the last few months. Is it possible the board is bad? Could I just order another one?

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No problem, I appreciate the immediate feedback!! This whole part of my game has failed over and over and I’ve replaced all of the optos. I have to believe it is the board at this point. I’ll open a formal service ticket and get the amazing support you always provide!

No issue, the game ran great for a long time. It just so happens to have a weird bug I can’t find right now. It happens. The important thing is that AP supports the games amazingly!

I am having an issue with my game where it will sometimes switch players and immediately say “ball saved” and launch a ball. I’ve done all of the standard switch testing/playfield pounding. I just replaced multiple optos I found were faulty. I dropped the trough kicker power way down to make sure it hits that switch only once. Long story short, I haven’t been able to fix this since I bought it :/. I am sure I can grab a USB and get the logs, but in the interim is there a way to disable the chase ball for my tournament on Monday?

Ferret are the logs encrypted? I just pulled them and they look encrypted. Is there a way for me to read these and figure out why it auto saves when it switches players occasionally?