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Just do whatever you have to do to go get it yourself. I had NAVL ship me the wrong game once from Detroit to here. When asked where MY game was they said it's still in Detroit and that it would be another week or more before they could get it to me. I said, give me the address of where I'm going because I'm on my way to go pick it up myself. What a joke!! I've vowed to never ship another pin again as that was the last straw with these people. Good luck, and let us know what happens.
John
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Battle Creek, MI