Quoted from PokerJake:Is there a bug where you can't start the race when you hit the skill shot on ball one? The magnet catches it but the race doesn't start for the rest of ball one. I had that happen for crash loop mb as well, magnet would catch but wouldn't start the mode. I hit the left orbit at least 4 times, but the next ball it started when I hit the orbit.
Did you ever figure this out? Our machine is about 3 weeks old and it just started the behavour of not always starting the race or loop/crash multiball even if it catches on the magnet.