Quoted from Rdoyle1978:
You have no idea - it's one of those jobs where nobody cares about what you do until something breaks, and then it's THE.MOST.IMPORTANT.THING.EVER when something does... then when you spend several sleepless nights straight fixing, the amnesia kicks in and it's back to nobody cares. Fun times!
This is really sad and it's too bad! I have a lot of respect for the people that do this work! I'm sorry things are this way. People suck!