Quoted from Yelobird:
Might suggest just sending any issues to API for help. Just because they communicate on the forum I’m pretty sure this isn’t their help desk lol. Help them to help you.
Yes of course. To me, the value of the forum is to discuss things about the machine so that other owners can comment. That way I don't have to "bother" the vendor until I am confident that I am seeing something broken.
For example one of the things that I had on my list was simply around the ball's ability to get back into the shooter lane. When it happens in single ball play, there is no indication that it happened. You simply get to shoot it again. As I've learned from AP, that's not a bug or anything. That is simply by design. But had I have posted that here I never would have bothered to send that to AP.
That said, to keep everyone updated, AP contacted me on the side and as is their typical awesome service they are helping me with everything. I'll post back as soon as I have a list of things that are more like owner questions/comments.