New to the club, just be finished our game room and got AIQ and JP. Spent a little time making adjustments here and there but have noticed some issues that I can't really resolve. Contacted tech support and after a few emails they have ghosted me. Looking for the best places to find troubleshooting. My AiQ bobbles pretty bad when the tower magnet releases so instead of heading towards the upper flipper it moves out across the disk making the Hawkeye shot a non starter. Also having an issue with the manual plunger, not making the ramp at all not matter how I do it. The auto will unless it launches forcefully into the back of the case. Between this and getting my JP to make the loop out of the start consistently I'm sufficiently frustrated. Feel like I have had these open as much as I have played them so far...Any suggestions are appreciated.