Quoted from Krsmith9:Are the metal “fingers” perpendicular to the bottom of the trough on other people’s games? Mine are leaning forward.
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This is about how mine are angled as well.
First plays out of the box I had the game at a low angle like 6, and the ball would not progress, kinda bounced around slowly as OP mentioned..
In its final spot at 7 degrees works fairly well, I also cut the time for the subway down to 800 in settings.. There seemed to let the ball glide through smoothly and also less of a delay in game play when you get one down there..
We did however have one issue where 2 balls got between a single set of those teeth. Took a few ball search timeouts that game to clear that.. It seems it can only sense one ball per spot there....