Yeah that doesn’t look right at all.
(Topic ID: 277423)
Linked Games
Avengers: Infinity Quest (Limited Edition)
Stern, 2020-
Avengers: Infinity Quest (Premium)
Stern, 2020
-
Avengers: Infinity Quest (pro)
Stern, 2020
Topic Gallery
Fredericksburg, VA
Quoted from RVH:Is the metal bent here like they bolted it down with a screw underneath the plate?
Yeah that's what I'm thinking. We'll see what Stern says but not sure what to "adjust" there so I'm leaving it. Almost worse than the wait of a new pin is having it stare right at you and not being able to play. Sigh.
You can install the inside bolts if they are flush instead of the outside ones.
Quoted from timmmmyboy:Yeah that's what I'm thinking. We'll see what Stern says but not sure what to "adjust" there so I'm leaving it. Almost worse than the wait of a new pin is having it stare right at you and not being able to play. Sigh.
Quoted from J85M:So what’s the best size t-moulding to use on AIQ, saw a post but can’t find it now where someone mentioned the 3/4” leaves a little overhang as sides seem smaller than previous releases?
Anyone who’s changed out the black to yellow, what size did you use? Thanks
Stern uses 3/4". Sometimes the center channel in the wood isnt perfectly centered, leaving a very slight ridge or overhang, but it's not noticeable once installed and in the lineup.
Quoted from spandol:If I make a shot that doesn't make it around the right loop or launch the ball too softly, the ball will hit the first rubber on the post and goes SDTM. Anyone else have this? I attached a photo. Does anyone have something slightly different to prevent this?
My pro has different posts and a single rubber across both posts, ball never hits it on the way down. Build date 10/7 if that matters.
IMG_6258.JPG
Quoted from Thomas3184:You can install the inside bolts if they are flush instead of the outside ones.
Unfortunately not sitting flush there either and I didn't want to use too much force for fear of being accused of breaking something. It definitely appears to be a bent head like the bottom got pulled by the brackets. There is also damage on the side art of the head. Distributor has pics and info so we'll get it worked out someway or another.
Quoted from TKDalumni:You can play the game with just one head bolt installed.
Now that hes contacted his distributor, I'd find a way to secure that head up, and play it like hell. Bungie cords, wire ties, make shift brackets, something. 
Finally received LE #131 !
However, My playfield glass arrived scratched on the inside like when they pushed it in, it hit the coin door. Of course I called and emailed yesterday, and no response. How do you get Stern to respond these days? If their customer service is now so bad, I will think twice about new games. UUUGGGHH
Quoted from CoolCatPinball:Now that hes contacted his distributor, I'd find a way to secure that head up, and play it like hell. Bungie cords, wire ties, make shift brackets, something.
I may get creative in the meantime 
I just don't want to risk it falling back onto the cabinet so whatever I do will need to be secure as hell.
Quoted from Valorguy:Finally received LE #131 !
However, My playfield glass arrived scratched on the inside like when they pushed it in, it hit the coin door. Of course I called and emailed yesterday, and no response. How do you get Stern to respond these days? If their customer service is now so bad, I will think twice about new games. UUUGGGHH
Keep calling, you'll reach them. I'm sure they'll make it right. I've always found Stern to be pretty helpful. I'm sure some will disagree.
Quoted from Valorguy:Finally received LE #131 !
However, My playfield glass arrived scratched on the inside like when they pushed it in, it hit the coin door. Of course I called and emailed yesterday, and no response. How do you get Stern to respond these days? If their customer service is now so bad, I will think twice about new games. UUUGGGHH
I would contact your distributor to take care of this for you.
Quoted from yancy:My pro has different posts and a single rubber across both posts, ball never hits it on the way down. Build date 10/7 if that matters.
[quoted image]
That's interesting. My LE has the same rubbers/posts that spandol's has. I've had the same issue a couple times, although most times it hits the tip of my left flipper. It's still super annoying and I was already trying to figure out what rubbers to change out to. Maybe I'll try changing the posts entirely.
Quoted from timmmmyboy:Can't seem to get my backbox to go all the way back, which means I can't bolt it in. I feel like I'm being dense but I've triple checked and no wiring in the way. Any ideas? This is only my second NIB Stern and first time I've run into such a thing. I do have an email into Stern.
[quoted image][quoted image]
I had a similar issue with a Metallica Pro. The issue was the hinges needed to be adjusted so the head would swing all the way back.
I would remove your back box hinges and see if the head goes all the way back. Then reattach the hinges with the head upright.
Per the manual, pro vs prem/le uses different rubber there. Presumably because of the standup target vs vuk.
Quoted from flashburn:That's interesting. My LE has the same rubbers/posts that spandol's has. I've had the same issue a couple times, although most times it hits the tip of my left flipper. It's still super annoying and I was already trying to figure out what rubbers to change out to. Maybe I'll try changing the posts entirely.
Quoted from RobbyIRL5:I bought my wife #174 as a surprise for our 15th wedding anniversary. Pin stadiums going in tomorrow. My wife doesn’t like pinball.
[quoted image]
How do the PinStadiums look? Thinking about swapping them from another machine....
anyone have gnr, turtles and infinity quest? if so, how do you like vs the others? i didn't have a chance to play any of those 3 that much. but i really like how avengers shoots and all the ramps. i played it basically in a large room, no sound was tough to here with all the noise. the same with gnr.
Quoted from timmmmyboy:I may get creative in the meantime I just don't want to risk it falling back onto the cabinet so whatever I do will need to be secure as hell.
Wrap a ratchet strap around the top of the BB and under the cabinet. Strap it down tight enough and it won't go anywhere. I'd have busted out the mallet by now and beat it into submission, you're definitely more patient than I.
Vaughan, ON
Quoted from CoolCatPinball:Is the ball actually rolling around (to the side of the metal fingers)?
Yes. The ball is just rolling around the underside of the metal “fingers”. It happens when the ball is moving quickly. When it happens the game goes into ball search. After about 5 rounds of playfield ball searches, it cycles the subway trough and clears it.
It’s not an issue with the mech not registering switches correctly. It’s a matter of the ball physically bouncing to a location the engineers didn’t predict and thus no opto there to detect it. Looking at the mech from below the playfield, nothing seems to be wrong with it. There is just too much room in the subway and the ball can travel around. It may improve matters if I can angle the fingers downward toward the player now, but there is no clear way to adjust it from what I see.
Quoted from flashburn:Managed to get a ball stuck earlier... seems like an easy spot to happen. Anyone else have this problem?
I had this too.
Quoted from J85M:So what’s the best size t-moulding to use on AIQ, saw a post but can’t find it now where someone mentioned the 3/4” leaves a little overhang as sides seem smaller than previous releases?
Anyone who’s changed out the black to yellow, what size did you use? Thanks
This is my post on the subject about 2 pages back in this thread. Check the link to my blog where all the details are. I would try the 11/16” size on AIQ. I installed 3/4” and it looks great but does hang over a tiny bit.
Quoted from Krsmith9:Yes. The ball is just rolling around the underside of the metal “fingers”. It happens when the ball is moving quickly. When it happens the game goes into ball search. After about 5 rounds of playfield ball searches, it cycles the subway trough and clears it.
It’s not an issue with the mech not registering switches correctly. It’s a matter of the ball physically bouncing to a location the engineers didn’t predict and thus no opto there to detect it. Looking at the mech from below the playfield, nothing seems to be wrong with it. There is just too much room in the subway and the ball can travel around. It may improve matters if I can angle the fingers downward toward the player now, but there is no clear way to adjust it from what I see.
Quoted from chuckwurt:Loosen the mech from the game, take it out, and adjust the fingers out of the game.
I don't have my premium yet, so can't fully advise, but if the fingers need to go up and down - you may not be able to bend them and still allow proper function. Maybe build up the extra space in the trough with some mylar or something to take up the space?
Quoted from timmmmyboy:Can't seem to get my backbox to go all the way back, which means I can't bolt it in. I feel like I'm being dense but I've triple checked and no wiring in the way. Any ideas? This is only my second NIB Stern and first time I've run into such a thing. I do have an email into Stern.
[quoted image][quoted image]
Check that neither of the two "receivers" for the bolts are not bent. I had one bent on a game once (NIB) and similar issue. I discovered one of these receiver bracket's for the bolts was bent and the head would not fully seat properly. Just a slight bend caused an issue.Once I straightened it the issue was resolved easily.
Did your cardboard shipping box have any damage ? Perhaps a fork end from a forklift just pushed into the box slightly or something during shipping. Just a guess and one more thing to check.
Quoted from Krsmith9:Yes. The ball is just rolling around the underside of the metal “fingers”. It happens when the ball is moving quickly. When it happens the game goes into ball search. After about 5 rounds of playfield ball searches, it cycles the subway trough and clears it.
It’s not an issue with the mech not registering switches correctly. It’s a matter of the ball physically bouncing to a location the engineers didn’t predict and thus no opto there to detect it. Looking at the mech from below the playfield, nothing seems to be wrong with it. There is just too much room in the subway and the ball can travel around. It may improve matters if I can angle the fingers downward toward the player now, but there is no clear way to adjust it from what I see.
Are the metal “fingers” perpendicular to the bottom of the trough on other people’s games? Mine are leaning forward.
63133F75-8DE1-4479-9830-35399DED5A97 (resized).jpegQuoted from zaki:anyone have gnr, turtles and infinity quest? if so, how do you like vs the others? i didn't have a chance to play any of those 3 that much. but i really like how avengers shoots and all the ramps. i played it basically in a large room, no sound was tough to here with all the noise. the same with gnr.
I will when my GnR abd Avengers arrive! Hoping avengers is in the next week(premium). I have tmnt LE at home. Who knows when my GnR will be ready. I actually have my Tmnt le up for sale to make room for GnR. I dont have the space for all these games and avengers and tmnt seem similar. Im not in love with that game and its hard! I already have Star Wars Premium which is hard, Wonka which is medium difficulty. But tmnt is very hard to me! It is a pretty game with a really fun layout but the ball finds the outlanes constantly(especially the left).
Woolgoolga
Quoted from Zukram:Joined the club today!
[quoted image]
If I had that room, I'd never see my family. Hmm... 
Quoted from chubtoad13:I would remove your back box hinges and see if the head goes all the way back.
I may just do that. Even with the bend in the metal I feel like the weight of the backbox should allow more movement to close this gap but it doesn't want to move at all which makes me think the hinges aren't aligned correctly.
Quoted from NoQuarters:Check that neither of the two "receivers" for the bolts are not bent.
No bend at all in them, they clear the holes into the cabinet no problem, it just can't make it flush. No damage on the box at all.
Quoted from yancy:My pro has different posts and a single rubber across both posts, ball never hits it on the way down. Build date 10/7 if that matters.
[quoted image]
the right orbit rubber is deliberately different on a Pro vs. Prem/LE due to the pro having the captain marvel spinner U-turn. The game is designed to have half-orbits bounce off the rubber just like in JP on a missed helipad, but on the Pro since you're actively shooting the ball that way KME wanted it to be smooth since it's an actual shot.
Quoted from chuckwurt:The game is designed to have half-orbits bounce off the rubber just like in JP on a missed helipad, but on the Pro since you're actively shooting the ball that way KME wanted it to be smooth since it's an actual shot.
Unfortunately a lot of Pro right spinner shots clip the right sling on the way down, since they're rolling from midway down the right orbit instead of a full head of steam. Sometimes it whips around fast, but not often. I'm probably gonna bend the tip of that ball guide out a bit.
Maybe it's all a devious ploy to get me to upgrade.
Quoted from yancy:That's most of them. So exhausting to always be bumping off the orbit. Reminds me of Stranger Things.
That’s fixable. I know from experience. 
Quoted from flashburn:That's interesting. My LE has the same rubbers/posts that spandol's has. I've had the same issue a couple times, although most times it hits the tip of my left flipper. It's still super annoying and I was already trying to figure out what rubbers to change out to. Maybe I'll try changing the posts entirely.
I haven’t changed anything yet but put the slope at 6.5. I also tilted it ever so slightly to the left so you wouldn’t notice. Still get a ball down the middle at times. When I’m worried I sometimes bump the right of the machine to bounce it off. I watched the first dead flip stream with Keith and the ball bounces off that rubber and goes to the left flipper. Not sure what the difference is, but I’ve gotten mine to bounce to the left tip usually now. If it happens too much, I’ll see about something else.
Quoted from Valorguy:How do the PinStadiums look? Thinking about swapping them from another machine....
Love mine. These are the Neo’s.
3A484A08-E31E-489E-BA75-F15151B37994 (resized).jpeg9B016A5C-6B1D-4CF3-B393-DCF146374BF0 (resized).jpegAFD99AD4-325A-42CF-B377-E727779E6D89 (resized).jpegQuoted from bemmett:I've noticed my Dr. Strange disc is not really flush with the playfield when sitting all the way down, in fact not just raised all around but a little higher on one side than the other. Anyone know how to tweak with leveling on this mech?
edit, apparently there is a legit way to do it.
Quoted from ezeltmann:EDIT: I did hear from Stern , not completely resolved , but ill let you know what happened .. good news is i can enjoy the game. looks like a potentially flaky board. thanks Stern (they guy who went out of his way)
Yeah I thought mine worked yesterday just fine and then all the sudden it started acting up after updating to .91. I could be wrong, maybe it was wonky before.
still works for the most part but gets phantom hits at a certain angle.
Guess I'll be contacting stern 
.
Quoted from AJB4:Well LE #2 is dead in the water.
Upper half of the playfield is dark.
none of my LED boards were getting 5v from node 9 (upper half dark). I moved the 5 volt connection and it solved the issue. Went ahead and replaced the pin and gave the wire more slack because it was super tight with the zip ties. This is the 6th or 7th time I've seen this issue with the connectors on the node boards. luckily I haven't had a node board crap out on me in a long time.
Warrington
Anyone know LEDs Stern are using these days in their games? I know it was cointaker for a while but they no longer have the CT markings on them.
Looking to upgrade some older games and I like the look of my newer Sterns lighting so trying to copy it as close as possible.
Quoted from J85M:Anyone know LEDs Stern are using these days in their games? I know it was cointaker for a while but they no longer have the CT markings on them.
Looking to upgrade some older games and I like the look of my newer Sterns lighting so trying to copy it as close as possible.
Don't know, but I would be very surprised if Stern wasn't using a direct line to a Chinese factory by now for their LEDs.
Quoted from seger10494:is battle thanos not in the code yet?
Correct. It was taken out in .91. Not ready yet.
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