Quoted from C0untDeM0net:

Anyone have any luck finding plastic number 18 for a premium, the one that goes over top of the bottom pop bumper and has the protrusion that covers the sanctum target? Mine broke when a ball flew up after hitting the target and I can't find a plastic set in stock anywhere. Not that I need any of the plastics than that one.

Quoted from Richter1019:

I’m in the same boat! Can we get them from Stern?

Quoted from C0untDeM0net:

I'm going to reach out today and see what they say. It's really a badly designed plastic with 3 tiny connection points to the main pop bumper plastic and it's right in the line of fire from the pinballs. Only a matter of time before it will break. Looks like the plastic is similar on the pro and premium but have different part numbers
[quoted image][quoted image]

Quoted from C0untDeM0net:

I'm going to reach out today and see what they say. It's really a badly designed plastic with 3 tiny connection points to the main pop bumper plastic and it's right in the line of fire from the pinballs. Only a matter of time before it will break. Looks like the plastic is similar on the pro and premium but have different part numbers
[quoted image][quoted image]

Quoted from bigguybbr:

That's why I switched over to the sanctum mod. It covers and protects that small tab from airballs to the sanctum target.</blockquote

That's why I switched over to the sanctum mod. It covers and protects that small tab from airballs to the sanctum target.

Quoted from Richter1019:

For sure! Couldn’t agree more. I would get a few because of high probability of needing it again. Could you please let me know what you find out…

Quoted from Cire113:

Can you take a pic of this part from game or explain it in more detail I have no clue what you’re talking about. Thank you very much ; I see the technical spec pic but confused as to where it is in game

Quoted from C0untDeM0net:

it's the bottom pop bumper plastic that covers the sanctum target. The protrusion is attached with only 3 tiny connection points making it prone to fail
[quoted image]

Quoted from C0untDeM0net:

mine broke cleanly off and I have nothing covering the sanctum target now. It's not a big deal but from my height I see all the guts and wires behind and it just looks crappy. If stern can't replace it then I'll probably buy that sanctum mod and be done with it. Marco does show it so maybe one day
https://www.marcospecialties.com/control/keywordsearch?SEARCH_STRING=510-7815-18

Quoted from C0untDeM0net:

it's the bottom pop bumper plastic that covers the sanctum target. The protrusion is attached with only 3 tiny connection points making it prone to fail
[quoted image]

Quoted from Cire113:

I just wanted to post an update for people if they’re having any issues with the thanos ball stuck under the glove, I placed two of the smallest bumpers underneath the glove. The adhesive stuck really good and hopefully this will stop balls from getting stuck underneath the glove attached is a pic.
[quoted image]

Quoted from C0untDeM0net:

I'm going to reach out today and see what they say. It's really a badly designed plastic with 3 tiny connection points to the main pop bumper plastic and it's right in the line of fire from the pinballs. Only a matter of time before it will break. Looks like the plastic is similar on the pro and premium but have different part numbers
[quoted image][quoted image]

Quoted from C0untDeM0net:

Still no word or even an acknowledgement from Stern on my inquiry. I'm hoping it's just because of the show this week. I'll submit another request on Monday if I don't hear anything

Quoted from cam24175:

I see your pictures but do not quite understand what part you are referring to that can get broken.

Quoted from C0untDeM0net:

Still no word or even an acknowledgement from Stern on my inquiry. I'm hoping it's just because of the show this week. I'll submit another request on Monday if I don't hear anything

Quoted from Spiderpin:

Plastic # -18 Pop Bumper, above Sanctum target and below the "Extra Ball" "Add A Ball" and "Spot I-R-O-N" plastic.
See picture in this post.
https://pinside.com/pinball/forum/topic/official-avengers-infinity-quest-owners-thread-pinsiders-assemble/page/235#post-7467206

Quoted from C0untDeM0net:

Still no word or even an acknowledgement from Stern on my inquiry. I'm hoping it's just because of the show this week. I'll submit another request on Monday if I don't hear anything

Quoted from phylaxis:

So, I’m the new proud owner of a Pro and I’ve noticed a couple “quirks” with my new machine I’d like to get some advice on.
I’ve had some issues and quirks regarding the balls. The previous owner did not know when the balls were last replaced and said they really didn’t replace them unless they were pretty worn. The balls not pitted but do have some scuffs but no deep scratches. What I’m more concerned about is that they’ve become magnetized. Why? Twice I’ve had two balls come up into the shooter lane, twice the ball has stuck under the Marvel spring gate assembly and I’ve seen weird travel in the lower playfield area (almost like the ball is being influenced by a magnet), and making it up the ramps can sometimes be difficult. Playfield angle is set at 6.5 degrees and leveled left to right.
I’ve seen a LOT of opinions here about which replacement balls to get. Is there an overall recommendation, seems like maybe just avoid the “chromed” extra shiny ones?
My spinner post is definitely not right. The previous owner mentioned having to repair it at one point and I now can see it was not done correctly. There is a screw instead of the lock nut. The post itself is a bit wobbly. It doesn’t seem to affect gameplay, but I’d like to fix it properly. How / where do I get the parts? Contact Stern?
I’ve had quite a few air balls with balls jumping up and over the wire ramps. The flippers at at the stock levels. 255 for left and right and 230 for upper. It seems to often happen after hitting a post. Could swapping out rubbers help, or is this just a normal thing that can happen?
When the fan kicks on it’s got a pretty loud high pitched sound. Is this “normal”? It doesn’t run very long. I think I’ve seen some posts about adding or upgrading fans. Is this recommended?
I know this is quite a bit and some answers might be deep in these threads, but I’m hoping to get that latest opinions kind of all in one place. Thanks in advance for any help or advice.[quoted image][quoted image]

Quoted from phylaxis:

When the fan kicks on it’s got a pretty loud high pitched sound. Is this “normal”? It doesn’t run very long. I think I’ve seen some posts about adding or upgrading fans. Is this recommended?

Quoted from phylaxis:

So, I’m the new proud owner of a Pro and I’ve noticed a couple “quirks” with my new machine I’d like to get some advice on.
I’ve had some issues and quirks regarding the balls. The previous owner did not know when the balls were last replaced and said they really didn’t replace them unless they were pretty worn. The balls not pitted but do have some scuffs but no deep scratches. What I’m more concerned about is that they’ve become magnetized. Why? Twice I’ve had two balls come up into the shooter lane, twice the ball has stuck under the Marvel spring gate assembly and I’ve seen weird travel in the lower playfield area (almost like the ball is being influenced by a magnet), and making it up the ramps can sometimes be difficult. Playfield angle is set at 6.5 degrees and leveled left to right.
I’ve seen a LOT of opinions here about which replacement balls to get. Is there an overall recommendation, seems like maybe just avoid the “chromed” extra shiny ones?
My spinner post is definitely not right. The previous owner mentioned having to repair it at one point and I now can see it was not done correctly. There is a screw instead of the lock nut. The post itself is a bit wobbly. It doesn’t seem to affect gameplay, but I’d like to fix it properly. How / where do I get the parts? Contact Stern?
I’ve had quite a few air balls with balls jumping up and over the wire ramps. The flippers at at the stock levels. 255 for left and right and 230 for upper. It seems to often happen after hitting a post. Could swapping out rubbers help, or is this just a normal thing that can happen?
When the fan kicks on it’s got a pretty loud high pitched sound. Is this “normal”? It doesn’t run very long. I think I’ve seen some posts about adding or upgrading fans. Is this recommended?
I know this is quite a bit and some answers might be deep in these threads, but I’m hoping to get that latest opinions kind of all in one place. Thanks in advance for any help or advice.[quoted image][quoted image]

Quoted from phylaxis:

So, I’m the new proud owner of a Pro and I’ve noticed a couple “quirks” with my new machine I’d like to get some advice on.
I’ve had some issues and quirks regarding the balls. The previous owner did not know when the balls were last replaced and said they really didn’t replace them unless they were pretty worn. The balls not pitted but do have some scuffs but no deep scratches. What I’m more concerned about is that they’ve become magnetized. Why? Twice I’ve had two balls come up into the shooter lane, twice the ball has stuck under the Marvel spring gate assembly and I’ve seen weird travel in the lower playfield area (almost like the ball is being influenced by a magnet), and making it up the ramps can sometimes be difficult. Playfield angle is set at 6.5 degrees and leveled left to right.
I’ve seen a LOT of opinions here about which replacement balls to get. Is there an overall recommendation, seems like maybe just avoid the “chromed” extra shiny ones?
My spinner post is definitely not right. The previous owner mentioned having to repair it at one point and I now can see it was not done correctly. There is a screw instead of the lock nut. The post itself is a bit wobbly. It doesn’t seem to affect gameplay, but I’d like to fix it properly. How / where do I get the parts? Contact Stern?
I’ve had quite a few air balls with balls jumping up and over the wire ramps. The flippers at at the stock levels. 255 for left and right and 230 for upper. It seems to often happen after hitting a post. Could swapping out rubbers help, or is this just a normal thing that can happen?
When the fan kicks on it’s got a pretty loud high pitched sound. Is this “normal”? It doesn’t run very long. I think I’ve seen some posts about adding or upgrading fans. Is this recommended?
I know this is quite a bit and some answers might be deep in these threads, but I’m hoping to get that latest opinions kind of all in one place. Thanks in advance for any help or advice.[quoted image][quoted image]

Quoted from phylaxis:

I have the manual that shows the spinner disc assembly and parts. Does anyone know if there is a how to on removing it to service it. I see a clip on the end of the shaft. Will removing that allow it to slide out or does it need to be more torn down than that?

Quoted from EaglePin:

Here’s a post that has pdf instructions for the replacement disc bushing. Maybe these instructions help?
https://pinside.com/pinball/forum/topic/official-avengers-infinity-quest-owners-thread-pinsiders-assemble/page/61#post-5969186

Quoted from phylaxis:

I’ve had quite a few air balls with balls jumping up and over the wire ramps. The flippers at at the stock levels. 255 for left and right and 230 for upper. It seems to often happen after hitting a post. Could swapping out rubbers help, or is this just a normal thing that can happen?

Quoted from C0untDeM0net:

I bought longer screws for the captain Marvel ramp plastic. Those kept falling out for me. Just needs longer screws to fix. Not sure about the other ones. The only screws I've had trouble with were the marvel ramp ones that go into the plastic

Quoted from Cire113:

Those are some of the screws I’m having issues with. I’m a total noob never done this before just take screws out bring to hardware store have them match it easy peasy?
Many thanks for the quick response friend

Quoted from C0untDeM0net:

that's exactly what I did. I don't remember what size I ended up with but after replacement they have never loosened again.

Quoted from Cire113:

Thank you so much again this is great to hear ; I was just worried I wouldn’t be able to find the right screws;
I assume (anyone chime in) most screws in pinball machines are easily accessible at hardware stores if that is true I’m super thrilled!

Quoted from blizz81:

I go to Ace Hardware - they generally have a ton of screws/washers/nuts/etc loose in bulk where you can shuffle thru the endless bins to match up what you need and just buy anywhere from 1 to however many you need. Home Depot and Lowes where I'm at, everything is enclosed in bags and in some minimal quantity.

Quoted from Cire113:

First of all; I’m disable; thanks for your patience.
You guys rock saved me lots of time here.
———————————————-
Gotcha il take them to ace.
————————————————
one of the screws on top of the dr strange-spinning wheel disk just spins forever ;
might have to use my powerful magnet to get it out? ; loosening doesn’t seem to make difference ;
Tightening or loosening it just makes it spin forever… very odd
Super loose but won’t actually come out
I imagine those screws are tiny and super shallow and just hold the top part of the wheel.

Quoted from Spiderpin:

May be this can help.
[quoted image]

Quoted from awesome1:

On the disk screw, If you can't tighten or loosen, most likely the entire screw and nut are spinning together. You will have to secure the nut while you loosen or tighten the screw.

Quoted from Cire113:

Just to give an update for everyone on a few things
; long post summary :
Launch problems fixed !
The Disk screws have no nuts one kept spinning solution: Loctite ;
seems to have held it in place i put it in the hole then screwed it in loosely and also used loctite on this captain marvel screws(those have no nuts either they go into cheap plastic);
the plastic holder that they attached to was stripped probably from the factory….
Stern obviously over-tightened some of the screws and stripped them.
So no nuts on either of those screws FYI…..
Much credit and appreciate goes to awesome1 for the key post write up on launch fix;
I followed All his instructions and ended up working great and fixing it!
-Installed new and more powerful auto plunger coil the 23-700; (set plunge strength to recommended 230)
Made a huge difference finally ball has a chance to make it to the right flipper 95% of the time.
Installed new red tension spring
Centered shooter tip;
The only thing still troubling, is the ball really still keeps trying to get stuck under the glove of thanos , but I have that bumper plastic bumper there;
unfortunately increasing the ball launch strength made this problem worse but it’s fine with my fix...
The bumper is already getting eaten up so I’ll have to eventually change it out…
Game is Finally working as it should !
Thank you everyone for all of your help you guys have all been amazing…
Time to go enjoy my machine!

Quoted from Cire113:

Just to give an update for everyone on a few things
; long post summary :
Launch problems fixed !
The Disk screws have no nuts one kept spinning solution: Loctite ;
seems to have held it in place i put it in the hole then screwed it in loosely and also used loctite on this captain marvel screws(those have no nuts either they go into cheap plastic);
the plastic holder that they attached to was stripped probably from the factory….
Stern obviously over-tightened some of the screws and stripped them.
So no nuts on either of those screws FYI…..
Much credit and appreciate goes to awesome1 for the key post write up on launch fix;
I followed All his instructions and ended up working great and fixing it!
-Installed new and more powerful auto plunger coil the 23-700; (set plunge strength to recommended 230)
Made a huge difference finally ball has a chance to make it to the right flipper 95% of the time.
Installed new red tension spring
Centered shooter tip;
The only thing still troubling, is the ball really still keeps trying to get stuck under the glove of thanos , but I have that bumper plastic bumper there;
unfortunately increasing the ball launch strength made this problem worse but it’s fine with my fix...
The bumper is already getting eaten up so I’ll have to eventually change it out…
Game is Finally working as it should !
Thank you everyone for all of your help you guys have all been amazing…
Time to go enjoy my machine!