Hello Fellow Owners... Got my Pro early January.
I played both the pro and the premium before buying and maybe it was the machine or maybe the luck of the draw, but the subway and CM loop turned me off to the premium pretty quickly. I am very happy with my pro. I realize this is as much about personal taste as it is reliability and to each their own.
In the first 3 weeks I have had my pro, I only had issues with my spinner not being level. I reached out to Stern on Jan 27 and they said sounds like I needed parts. After way too many back and forth emails about serial number... then what model... then where to ship... then oh here's your order number.. finally after saying the game was unplayable due to air balls and not wanting to damage any other parts, they overnight UPS me the parts which I got today. Just over 2 months to get parts is not the first time experience I was hoping for. I received the playfield protector, the leveling bushing and the e clip and doc 755-7712-00. I replaced the parts and my spinner still isn't level, it seems the spinner rod is bent. The document did reference a leveling and magnetic sensor calibration per the provided supplementary instruction sheet... this wasn't provided, but luckily I found it on this forum. It helped me verify my sensor was getting good signal, but it does nothing to address the spinner runout (level.) After splitting the difference using the leveler, I no longer get air balls, and seem to not get any balls stuck on the spinner lip.
I upgraded to 1.00 pro code, and immediately had reboot issues. The game rebooted after exiting the settings menu. The game rebooted at the and of each game when the game over splash screen would normally switch to an attraction video. The game rebooted at the end of every attraction loop. Based on feedback in this forum, I reflashed the SD card, and that resolved the reboot issue.
I have several mods, and ordered several more in the last few days. One of my favorites is my thanos plunger and I'm really looking forward to my new sanctum and active lighting mjolnir.
Questions for this group:
Settings menu descriptions? I have looked for info on many of the settings, mostly because I tried to troubleshoot if one particular setting was causing my reboot issue... some of the settings names are vague and I'm not able to glean what the setting actually does.
Coil stops and sleeves? What kind of impact are we talking here, my game has less than 100 games due to the spinner and I'm wondering if I should be proactive and get these now... I acknowledge I have not done my homework on this topic. I read every post in this forum AFTER 1.00 fw came out.
Does Ray have a multi pin/digital pin? Seems his room is way to small for all those pins he makes videos about to fit in the same spot in front of his closet. I ask this in jest concerning Ray, but more because I am curious if these are anywhere near worth playing and may be a second pin in my future.
Thanks to all who contribute to this forum, it has helped me a lot today!