Yeah but that has always been the case, no? mean I can remember as a kid Clarence Campbell being booed so bad you couldn't hear him. Then John Ziegler came into the picture and it was more the same.
I will say Bettman is probably one of the worse when it comes to public speaking. He just comes off so awkward. I have always felt Bettman was a good financial person but when it came making decision for the game itself (i.e. rule changes) he lacks. With that said, the one big thing we all need to give Bettman credit for is the lockout. If it weren't for the lockout Hockey would be like Baseball in the sense that we would have a handful of teams that spend a ton of money on players and excel every year.
And there is the Winter Classic/Outdoor games that gave hockey a lot of exposure here in the States. Only problem is, is that Bettman then decided to cash grab and have numerous outdoor games and people aren't as interested anymore. Bettman also then decided to move the Winter Classic game from the January 1st day which was another mistake. Non hockey people were confused that the Jan 1st game was no longer called the Winter Classic.
Alright this is too much thinking for a monday