Quoted from GamerRick:

I wouldn’t expect the pitchfork to get you very far. However, perhaps a question like “Good afternoon, I’m a big fan of your machines. I own six of them. And I’d love to get more. However, before I give you $9000 for an additional machine, what assurance can you give me that you have addressed the issue where the playfield falls apart shortly after delivery, something that has never happened previously in the entire history of Pinball?”