I agree with Op. Stern needs to offer more in there pins. I like their games, but with premiums over $10k now. There should be more standard features in game eg shaker, side art and interactive backlighting - not a single fluro tube!
My next three NIB's are not Sterns, forth will probably not be a Stern unless they improve (spike is a start, but cost cutting was the driver). New manufacturers offer so much more for the same or lesser price.
Stern must be concerned with all the new pins coming out, I don't feel the market is growing at the same rate so Sterns market share will slowly erode. I'm sure they will survive but will need to innovate to maintain sales.

Stating the obvious! Lol. Yep I might even be able to fix problems now!