(Topic ID: 252737)

Oct 11: Paypal begins to screw Customers

By Zitt

4 years ago


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  • 39 posts
  • 19 Pinsiders participating
  • Latest reply 4 years ago by Lermods
  • Topic is favorited by 1 Pinsider

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#2 4 years ago

Been heavily considering adding stripe as my primary CC payment processor instead of Paypal. Of course, Stripe now pockets the difference as well. Stripe just seems to be a little less crooked than Paypal.

I use Paypal "Advanced" for payment processing (lower monthly fees than Paypal Pro). Paypal doesn't even show Advanced as an option anylonger and are trying to get people to drop Advanced and move over to Paypal Pro instead. Fortunately, I'm grandfathered into Paypal Advanced.
The thing about Paypal Advanced that I despise -- they have a bug with their payment processing. They know about the bug and have no plans to fix it: If a foreign customer uses accented characters then the payment gets rejected every time.

#29 4 years ago

The *only* downside to stripe is they don't have an archiving function like Paypal does. If you don't take a lot of orders then this would be a non-issue.

When you have 50 or more credits showing up on your account - with paypal, you archive them as you print out the appropriate invoice. To me, this flags the payment as done and you don't have that one still showing on the screen. When I get the known invoices/orders taken care of - I can then quickly determine if I have a payment that wasn't taken care of (e.g. - no matching quote, order or invoice). I use this function all the time and has prevented me from skipping over somebody thinking I had already taken care of it.

2 weeks later
#31 4 years ago

I see I'm not the only one plagued with Paypal problems that they admit to having and have also said they have no intention of fixing. That's my number one reason for considering switching to Stripe.

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