(Topic ID: 252737)

Oct 11: Paypal begins to screw Customers

By Zitt

4 years ago


Topic Heartbeat

Topic Stats

  • 39 posts
  • 19 Pinsiders participating
  • Latest reply 4 years ago by Lermods
  • Topic is favorited by 1 Pinsider

You

Topic Gallery

View topic image gallery

PaypalError (resized).png

You're currently viewing posts by Pinsider RacingPin.
Click here to go back to viewing the entire thread.

#12 4 years ago
Quoted from ForceFlow:

It seems like either way you look at it, the customer loses, either through restocking fees or increased price. Businesses generally don't want to "eat the cost", and with a smaller business, it's difficult to do that in the first place.
I get that for low value items, it's not that big of a hit. But when you start getting into the hundreds or thousands of dollars, it's a pretty significant sum.
What if you're selling a NIB game, and you get an accidental duplicate order? Whoops, that's at least a $150 loss or more. You can't really pass that along to the customer as a restocking fee. Plus, if you raise your prices to cover that, now you have higher prices than your competitors, which could lead to a decrease in sales.

According to PayPal duplicate orders and disputes are except.

I’m just curious if you refund in ‘full’ does the fee reimbursement count as a transaction to the customer and you have to send that also to make the consumer whole?

Mike V

You're currently viewing posts by Pinsider RacingPin.
Click here to go back to viewing the entire thread.

Reply

Wanna join the discussion? Please sign in to reply to this topic.

Hey there! Welcome to Pinside!

Donate to Pinside

Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!


This page was printed from https://pinside.com/pinball/forum/topic/oct-11-paypal-begins-to-screw-customers?tu=RacingPin and we tried optimising it for printing. Some page elements may have been deliberately hidden.

Scan the QR code on the left to jump to the URL this document was printed from.