Quoted from JethroP:I guess things have changed in 10 years.
Called California Amusements early June to come service my Firepower II. Sam Underwood (technician or owner, not sure which) came out and poked around and eventually removed the MPU and Driver boards to take to his shop for repair. Charged $100 for the service call (which I paid cash) and off he went with my circuit boards. Been over a month and haven't seen him since. A few times I have called to ask for an update and he tells me he's still working on them. It's been over a month now, and I have left messages last few days that I want to come pick up my unrepaired boards, but he doesn't return my phone calls.
I thought keeping my business local would be a good thing. Not so in this case. What would you do now?
I had to do a repair like that.
The guy took the lady's cpu board set to a Williams Space Shuttle and never came back.