(Topic ID: 232957)

Node Boards- Update- Stern tech fixes issue via email

By shacklersrevenge

5 years ago


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  • 745 posts
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  • Latest reply 3 years ago by Neal_W
  • Topic is favorited by 22 Pinsiders

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#192 5 years ago

So, Stern cannot build:

Cabinets, separating due to weak leg braces.

Pf’s, ghosting inserts, soft wood and, yes, ball divots early. Some deep.

Electronics, node boards failing.

Then what’s left? Translites look ok. No, wait. Got rid of true backglass mirroring for foil fake.

Ok, wiring? Less is more, right? Just reach up, over or under, that start button will be behind the translite soon...

I say these things in jest, I’ve bought many nib Sterns, never had an issue except Tron LE cpu went dead and due to ‘special LE coding’, had to pay $450 direct exchange boards only.

I’ll just see what other makers will offer. THAT is no jest.

1 week later
#250 5 years ago
Quoted from Luckydogg420:

Did you have to pay $450 and exchange your broken board? If I’m paying $450 for a new board then they’re not getting my damaged board back for free; it may be fixable. If the board HAS to be returned to stern, then the replacement should not be so expensive.

I could’ve sent the board out but I was running an in home competition in two weeks and time was an issue. Distro tried to get the board not taken but since the Tron LE had LE specific code, Stern would not replace without an exchange. I was pissed.

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