Cincinnati, OH
Quoted from shacklersrevenge:Chaz: "'well...they're kind of designed a certain way that makes them very difficult to repair, not sure what we can do...maybe send it in, and we'll look at it...''
Stern meets Apple? This is one of the most customer-unfriendly statements I've heard from any company in years. Sad that it actually came from a pinball company.
Quoted from twenty84:My own experience is Stern has been more than fair with replacing these boards even when they are out of warranty
Even better, offer a "maybe" warranty so customers think they're covered... til they're not.
6 years without schematics is complete bullshit. I want a Maiden but I guess I will have to make do with location play til Stern sorts this out. Thanks for the reminder, Shackler.
