New pins not working out of the box is bad.
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My 2 cents as a Stern Dealer in Canada. Pre Spike systems no problems with electronics. Now you worry if the pin works 100% out of the box, or is going to crap out at anytime.
I really cut back selling new Stern spike pins. Too much risk! In Canada, I was buying from Starburst, or Player 1 now. The KISS warranty was there, & my customer waited weeks for a replacement node board. The replacement was reworked with tracer, Chas said this was being done to new boards. I got my customer playing by switching around the boards.
The local operators are very concerned about the new Stern. None can afford to have spare parts or wait with a pin down for weeks. If I was Stern I would switch to boards that can be serviced easily by techs locally! Drop the prices on the electronics.
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