(Topic ID: 195516)

NODE BOARD FAILURE- How common?

By o-din

6 years ago


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  • Latest reply 11 months ago by fuzz
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#119 6 years ago
Quoted from fosaisu:

Those boards would have to still be under warranty on a SW LE, right? Doesn't help with being down for two weeks on location, of course, I can see how that's a deal-breaker for an operator regardless. But at least Stern bears the cost of replacing the boards (and hopefully that cost inspires them to better design going forward).

But Stern should be paying labor cost reimbursement to use a paid tech to do the work for each visit when board is under warranty.

When not under warranty I understand not paying labor and trip time for a tech as board replacement by Stern at N/C would be a goodwill item.

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