(Topic ID: 195516)

NODE BOARD FAILURE- How common?

By o-din

6 years ago


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  • 184 posts
  • 76 Pinsiders participating
  • Latest reply 11 months ago by fuzz
  • Topic is favorited by 15 Pinsiders

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#44 6 years ago

Node 8 on a GBPro went at about month 11. Stern tech support told me over the phone that it was out of the original warranty but they do sort of extend that warranty up to about 6 months. Even though the owner of the game wasn't the original owner, it was replaced by the distributor free of charge.

2 months later
#120 6 years ago
Quoted from Shapeshifter:

This was written in 2010..... whatever happened to the online tournaments idea??!

This letter was written to Stern (by people not working for Stern) to advise them that there are other alternatives for pinball control architecture. It indicated that there are some interesting things that could be done with off the shelf boards. From what I was told, Stern never responded to this letter, but soon after, Spike was born.

#133 6 years ago

My only experience is with a GB Pro that had failed communications with the other node boards, effectively keeping the game from booting. This is a route game; so no revenue for about 3 weeks. The node board failed under ownership of the second operator at about 11 months after it was initially put on route by the first operator. Luckily, in both cases, I knew both operators and the distributor. When I initially called Stern I was told they only replace the boards for about 6 months, so basically SOL. I then contacted the distributor and had a replacement in the mail. But if this board fails again, I'm not sure, but I think it'll be time to pony up.

Seems like Stern is stepping up and replacing the node boards when they fail, which is a good thing. I doubt this will continue to happen indefinitely, which makes me wonder, how many people have had a replacement node board fail? Was it still replaced under warranty the second time around?

5 years later
#183 11 months ago
Quoted from fuzz:

so start a new topic about node board failure, when im having a node board failure?

If you're just letting everyone know you had a failure in a node board...then this is fine to post it here.

If you are wanting to know if this is a node board failure (it doesn't sound like you know that it's a node board failure) and want some help, then yes, you would be better off starting a new thread.

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