SW LE on location, I was told by the operator that node 8 board was bad as he was told by the Stern Tech dept.
He was shipped a new one to replace it.
Upon installing the new board I discovered that 4 lamp boards had gone bad and was then sent 4 revised lamp boards.
Upon installing the lamp boards it was discovered that the trough boards were bad. On the phone with Stern at the location and was told that the failed Node 8 board probably took out the lamp boards and the trough boards. SO now the new trough boards are being sent out and the machine lies dead for going on near 2 weeks with the location owner is wanting it removed and has been complaining to the operator.
To either side of the SWLE are Dialed in and the Stern POTC both are working just fine and their bill acceptors are jammed full.
SO with Spike not only is a brand new machine down but the cost of no less then 7 boards are needed to get the machine working.
This plus the cost of a down machine is not in any way helping an operator with a location machine.
Just think cost of boards ,cost of lost revenue and cost for a tech.
Until the Spike system has been bullet proofed I would advise operators to think about purchasing for their business stay away from machines using it.
Not bad mouthing Stern but it is what it is, as they stand, they are not operator cost effective machines.