(Topic ID: 294969)

No Playfield ..Node 1 8 9 not responding!! Brand new Stern GOTG??

By frankmac

2 years ago


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#1 2 years ago

Brand new out-of-the-box never played. No Playfield lights any ideas.?

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#2 2 years ago

Yes the coin door is shut..

#3 2 years ago

You check the board connections and reset them?

#4 2 years ago
Quoted from fishmanrob:

You check the board connections and reset them?

Yes, no luck

#5 2 years ago

Reflash the sd.

Then replace the sd if that doesn’t work.

#6 2 years ago
Quoted from chuckwurt:

Reflash the sd.
Then replace the sd if that doesn’t work.

Reflash is to ?

Thx Frank

#7 2 years ago

Check the connectors on the node board on the side of the cabinet. Mine come loose a lot but that’s mostly due to the shaker motor rattling them loose.

#8 2 years ago
Quoted from MasterBlaster:

Check the connectors on the node board on the side of the cabinet. Mine come loose a lot but that’s mostly due to the shaker motor rattling them loose.

Thx did that .. Never had a NIB problem before . I have been lucky.

#11 2 years ago

You didn’t try hooking up a shaker on this game? Nothing wrong with a shaker, but hooking up the wrong one is known to fry node board 1 for sure.

#12 2 years ago
Quoted from fishmanrob:

You didn’t try hooking up a shaker on this game? Nothing wrong with a shaker, but hooking up the wrong one is known to fry node board 1 for sure.

Nope . Typical procedure nothing different than the other pins I have opened . node screen and no playfield light immediately after flicking the power switch on.

#13 2 years ago

I had this do this on a nib game. It was the bracket on the coin door not making full contact with the interlock switch, It needed adjusted a little. With coin door open pull the interlock switch out, to turn it on and then power on the machine to see if it will boot properly.

#14 2 years ago

Do the node boards have power? Do you see their power led lit under the playfield?

Just trying to determine if it’s a software or power issue

#15 2 years ago
Quoted from Bingovit:

Do the node boards have power? Do you see their power led lit under the playfield?
Just trying to determine if it’s a software or power issue

No led lights underplayfield.
Went to my distro today swapped out my SD card for his floor model SD card still not recognizing node 1 8 9 no playfield light top or bottom.
Sterns customer service is like waiting on a snail.

#16 2 years ago
Quoted from Brtlkat:I had this do this on a nib game. It was the bracket on the coin door not making full contact with the interlock switch, It needed adjusted a little. With coin door open pull the interlock switch out, to turn it on and then power on the machine to see if it will boot properly.

Bless you!! I just pushed pulled in and out 4 or 5 times and on she went.

Thank you guys !! Happy and not bitching anymore.. time to play!!!

#17 2 years ago
Quoted from frankmac:

No led lights underplayfield.
Went to my distro today swapped out my SD card for his floor model SD card still not recognizing node 1 8 9 no playfield light top or bottom.
Sterns customer service is like waiting on a snail.

It’s the weekend dude.

I also had a small issue on my first NIB purchase a few weeks ago. Sent an email Friday. Heard back Monday morning, with the proper advice and the problem was resolved immediately.

Yeah it feels slow when you have a problem but my experience with them has been nothing short of excellent so far. My updated fix kit on an unrelated issue also showed up after a week.

Anyway glad you got your issue sorted!

#18 2 years ago
Quoted from CrazyLevi:

It’s the weekend dude.
I also had a small issue on my first NIB purchase a few weeks ago. Sent an email Friday. Heard back Monday morning, with the proper advice and the problem was resolved immediately.
Yeah it feels slow when you have a problem but my experience with them has been nothing short of excellent so far. My updated fix kit on an unrelated issue also showed up after a week.
Anyway glad you got your issue sorted!

Congrats on popping your NIB Cherry! It’s about time!

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