I recently ordered my first pinball from Mike @ GAP back in February since his shop is only 20 min from my house. I was being a little too anxious at first and contacted him asking updates every couple weeks since I placed my order but backed off when I found out there was a delay...Completely out of his control. He called me back while on vacation this weekend and updated me on my order and was cool as hell on the phone. I work in Mfg, so I know how things work - delays happen and it is what it is... My Zep premium and accessories should arrive at my house around 4/15 - Looking forward for my first ever machine. No complaints here about Great American Pinball - so far so good!