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Can you verify that the switch in the eject hole's contacts aren't touching? If the game thinks a ball is locked then that could explain the weird issues with the trough too. If you can find it, is the 'bonus hole relay' energized?
Quoted from currieddog:Not quite sure what you mean by that. And "ball grabber" ... is that the "Balligator"?
Probably the lock eject hole.
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Rochester, NY