Quoted from ZooDude:The thing that gets me about thee arguments is that these machines are not made for home use and are not intended to be sold to non operators, these are commercial vending machines, you should know how to diagnose fix and repair if you are the purchaser, otherwise it's on you to find a reliable tech.
I hang with a bunch of old timers and they always talk about how they had to troubleshoot and fix stuff right out of the box back in the day, seems that's still the case.
When I purchase NIB, I fully expect to have to work on the pin, I fully expect things to break and need fixing. Why is that a problem for people? If you don't want to have to fix your $10K game right out of the box, don't buy it, that's the deal and you know it.
I recently purchased a very expensive concrete pump, and it needed minor repair and adjustment right out of the box, no biggie as I was expecting some set up and troubleshooting issues in order to get it to run correctly, it's made for professional use, not for home owners so some expertise is expected and required. Obviously it's the same with pinball.
Just my 2 cents.
B
Not sure I agree that these are not intended to be sold to non operators. The home market is now the largest market and they have to cater to that audience. I doubt CEs are going go into commercial settings in any significant numbers. I do agree with you that these are complex games with a lot of moving parts that will go out of adjustment or otherwise need fixing, and people should be prepared for it. But to have playfields with paint chipping in a few hundred games or less is not going to get any manufacturer very far and is a defect that should be covered by a warranty.
