(Topic ID: 294085)

NIB Written Warranty

By Krupps4

2 years ago


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  • 62 posts
  • 26 Pinsiders participating
  • Latest reply 2 years ago by DaveH
  • Topic is favorited by 2 Pinsiders

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    #22 2 years ago

    This is not good business sense.

    I feel for people like Eric, those who had a hand in the games development and LTG Having to deflect people concerns. I think it is the accountants that are not signing off on the extra $40 BOM (just a guess) to fix the playfield problems by either bining off Highclasspinball and finding someone else.. or stumping up for better materials.

    I bet JJP have put a playfield contract out to tender and that the $$$ coming back are over what they are willing to pay.

    Highclasspinball this will also have a knock on effect of your other playfield sales independent of JJP.
    Mirco will you tell us what is really going on!?

    #24 2 years ago
    Quoted from Pinhead1982:

    This is not good business sense.
    I feel for people like Eric, those who had a hand in the games development and LTG Having to keep deflecting peoples concerns.
    I think it is ultimately the accountants that will not sign off on another $40 BOM per game (just a guess) to have the playfield process fixed, by either binning off Highclasspinball and finding someone else.. or stumping up for better quality materials..

    I bet JJP have put a playfield contract out to tender and that the $$$ coming back are over what they are willing to pay.

    #27 2 years ago

    I had an conversation.. well argument that Stern & JJP could be held accountable if it went to court.. my friends argument was that is is a commercial product and that Stern & JJP would use that as the games were not intended for use in home environment and so warranty is void!

    I came back with LE & CE are specifically aimed at home collectors and so should have a different time frame for HUO games.

    Now that JJP have chosen to sell directly to the public it should have a different warranty

    Also another thing to think about, are these companies cost cutting on playfield materials - (softer wood, thinner ink, clear coat) because a HUO playfield has a lot more care/ maintaining than a routed game.. balls changed more regularly, playfield clean & wax, not as much play as a routed game..

    Is the HUO collector market now bigger than Operators.. I think it is.. certainly in the UK

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