With early Solid State games, the distributors (real distributors who sold multiple product lines, had a staffed service department and a well stocked parts department) unboxed games and set them up and prepped them. NIB games needed adjustment and sometimes part replacements.
If an operator did not want to wait but immediately pick up a game as it came in from the factory to the distributor; the operator assumed responsibility for any repairs and adjustments and that included faulty parts if it was not a circuit board.
Even if you did not want the distributor to unbox and set the game up, the distributor service department technician would go out into the warehouse and discreetly cut open the box to put the distributor tags on each circuit board and sealed the box back up. This was because the Distributors would only work on the boards that they sold under warranty. There were protected territory rules that some unscrupulous operators would find a workaround and get games from a different geographic region distributor.
New pins almost always had a gouges on the playfield in a spot or two from an errant air screwdriver or drill gone amuck. On real bad marks, we (on the Operator side) would touch them up using a few basic paint colors we kept. Or just blacken the raw wood with a magic marker.
I've worked for Bally Midwest in Livonia, Michigan for a brief period of time in the service department. There were at least 12 service technicians there working full-time.