(Topic ID: 296002)

NiB TMNT arrived questions on if condition is considered acceptable.

By The-Hum

2 years ago


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  • 28 posts
  • 17 Pinsiders participating
  • Latest reply 2 years ago by Zablon
  • Topic is favorited by 2 Pinsiders

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#1 2 years ago

Hi all,

I recently purchased a NiB TMNT from a distributer.
This is my first ever pinball machine.
I'm trying to control my exciement and concern here so please go easy one me.

The top of the box was super dirty like it had been sitting in a warehouse for a while. I vaccumed up the dirt/dust and moved on. Box was generally in good shape, but maybe a little soft like it had been exposed to humidity. (I'm from Florida and this reminded me of cardboard that was left in our garage).

I moved on thinking this was probably just me being paranoid.

Once I got the game open and out of the box i was able to see that this game was built in October 2020 - so it's been sitting in the box for almost a year now.
The balls are so rusty that I wouldn't dare play with them and this obviously sucks because I was super excited to play. The nuts/threads in the backbox were also rusty.

Also the coin box has no pin and was shoved up and into the underside of the playfield...

Just for extra paranoia I'm unsure if the print quality of the playfield is on par or not with expectation.

If anyone has experience with these sorts of concerns I would love to hear your feedback.

Thank you!

- The-Hum

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#4 2 years ago

One additional thing noticed
Graphics bubbling on back box

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15
#11 2 years ago

Thanks all! Your feedback aligned with a what I thought was a knee jerk reaction from me.

Good news
I called the distributer and they were extremely kind and understanding.
After listing the issues they agreed it was best to replace the machine.

I think i just got unlucky here....
I'll be waiting now for the upcoming run to have this one replaced

#17 2 years ago
Quoted from TheBeefSupreme:

There are supposed to be more run in July, I was told that’s when mine is being made.

I got the same information when I called around to distributors before I got this one

#27 2 years ago
Quoted from gorditas:

I would have made the same drive to finally play my first game too. I wasn't sure he'd take me up on it, but I had planned on helping him set it up last week on the way to my parent's house. When it got delayed in shipping, I felt bad. Then this debacle on top of it?! In the end, he got to play 3 machines he hadn't played before, and I grilled him a burger. All is well that ends well.

For my first time doing an in person meet with someone from the forum, you may have set the bar a bit high gorditas ... That burger was phenomenal.
And you made me go from really disliking the star wars pin to wanting a premium now

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