So does this prove that we probably just need to start fully opening the boxes while the delivery guy is there to fully inspect the machine? I never fully opened one just so driver doesn't have to wait, but after the recent events, I'm going to say too bad for delivery guys. I'm not signing off until I see entire machine. Sorry you got a machine with blemishes. If you bought a new car with scratches down the side, would that be alright? Absolutely not. Good luck with getting fixes.