Quoted from rai:I'd say it's not happy time, but the two defects you see are not major. Front decal can be replaced and the leg bolts are non issue if the cabinet is structurally sound.
IMO
If Stern wants to charge a premium price, they better deliver a perfect product.
I'd want $1000 back or a new machine shipping costs covered (pickup and delivery).
Quoted from GreenMarine:I contacted the distributor that I bought it from and requested that I get a replacement. Not asking for a refund, just want what I think I deserve for the $7,000 I spent. Want a perfectly NIB game. He advised me that receiving a perfect game is a rarity
Which distributor? I think you should be including the name of the guy that's telling you this is normal. I sure as hell wouldn't want to buy from somebody telling me this on NIB purchase. Make sure you press him, and return the machine before your right to a full refund expires. If he tries to delay, be wary.