Quoted from darcangeloel:Maybe stern should have it's own small freight company that knows how to correctly ship these items. I'd bet that would save them a hell of a lot of bad press for issues like this. Although I have no idea what the cost would be. Can't be that much for 10 box trucks and 20 or so drivers working in teams right? IDK, but what I do know is what they are currently doing isn't working.
Would be a hell of a lot cheaper to just beef up the way they are packaged. Double the thickness of the box, add more padding inside them, etc. It's crazy how many companies these days ship heavy things in cheap shit boxes.