New plastic protective coating peeling paint

Bought a new plastic set for my DM a few weeks ago, finally got to the point of installing them. Started to peel the protective coating off the first one, and half the paint started coming up with it .

IMG_20170706_121101.jpg

Immediately stopped and went to investigate the others. I tried the keychain included, and it was even worse.

IMG_20170706_121055.jpg

Looking further, I noted that many of the plastics didn't even have a protective coating on the backs, and instead were just wrapped in saran wrap? I carefully peeled the wrap off one, and although none of the paint came off, there's a noticeable pattern from where it began to adhere to the underside, and you can see some of the white bottom layer of the paint coming off with the wrap

IMG_20170706_121134.jpg

Am I doing something wrong here? I've never bought a plastic set before, but Ive never heard of needing to do anything besides carefully taking the backing off, and the saran wrap just seems ridiculous.

#2 6 years ago

JLH

Hougie

Pinside member

Marysville, IN

11y 103K 3,102 12 34

I'll bet they were stored in a hot garage or storage unit. Were these from a retail shop or an individual? If retail, send them back with pics and ask for a refund. You shouldn't see that with your plastics. The protective plastic can be difficult to remove but sometimes warm water can help. You can try that but your case is not the norm.

#3 6 years ago

ZAC

zacaj

Quoted from Hougie:
I'll bet they were stored in a hot garage or storage unit. Were these from a retail shop or an individual? If retail, send them back with pics and ask for a refund. You shouldn't see that with your plastics. The protective plastic can be difficult to remove but sometimes warm water can help. You can try that but your case is not the norm.

Retail shop. They were stored with the rest of my DM parts in one of my pin rooms. If an 80 year old game isn't getting damaged by the conditions after years then I don't think some brand new plastics should be...

#4 6 years ago

JLH

Hougie

Pinside member

Marysville, IN

11y 103K 3,102 12 34

OP
Quoted from zacaj:
Retail shop. They were stored with the rest of my DM parts in one of my pin rooms. If an 80 year old game isn't getting damaged by the conditions after years then I don't think some brand new plastics should be...

I agree that they "shouldn't be" but what do you think would have caused that otherwise? I'm saying that they probably were stored in heat at the shop not in your game room. Good luck in your quest for answers..

#5 6 years ago

TSH

Travish

Pinside member

Greensboro, NC

11y 98,800 3,348 6

There was a thread here about pps and a bad batch of plastics. They had people sending them back. Don't remember the game though.

#6 6 years ago

TER

SUPERBEE

Inactive member

Newmarket, ON

10y 74,650 3,469 6 6

That's just brutal! I've purchased many new plastic sets and never seen anything like this. Return them and if you get any grief from them post who it is here so the roast can begin!

#7 6 years ago

EDE

Ericpinballfan

Mod Magic!

8y 166K 10,435 7 1

Had it happen to me on some new Diner plastics recently.
It started on one, then another. Slow and easy peel wasnt working.
Only thing i could think of was ice water bath in large bowl of water.
It kinda worked. Wasnt 100%, but it really helped. Ended up leaving backing on one at about a square inch. Was my only problem child, large grill plastic on left side.
I will say, if retail return, but most always we all are guilty of waiting more than 30 days to put a part on. If time has passed....well, try ice water soak about 10 minutes.

#8 6 years ago

ZAC

zacaj

Quoted from Ericpinballfan:
Had it happen to me on some new Diner plastics recently.
It started on one, then another. Slow and easy peel wasnt working.
Only thing i could think of was ice water bath in large bowl of water.
It kinda worked. Wasnt 100%, but it really helped. Ended up leaving backing on one at about a square inch. Was my only problem child, large grill plastic on left side.
I will say, if retail return, but most always we all are guilty of waiting more than 30 days to put a part on. If time has passed....well, try ice water soak about 10 minutes.

Definitely more than 30 days....Bought them first thing when I got the game and have been trying to get all the other needed parts together to actually put it together

#9 6 years ago

TER

SUPERBEE

Inactive member

Newmarket, ON

10y 74,650 3,469 6 6

Im sorry but just having them sit for 30 days is no excuse for this ...period.

#10 6 years ago

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ForceFlow

Pinside Moderator

9y 238K 31,367 268 14

Ugh, guess I'd better check the set of DM plastics I ordered a while back. I never thought that this would be an issue.

1 week later

#11 6 years ago

ZAC

zacaj

Contacted the seller, sent back my set and they're sending me another.

#12 6 years ago

JLH

Hougie

Pinside member

Marysville, IN

11y 103K 3,102 12 34

OP
Quoted from zacaj:
Contacted the seller, sent back my set and they're sending me another.

There you go. Seems like the only reasonable solution to that deal.

#13 6 years ago

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ForceFlow

Pinside Moderator

9y 238K 31,367 268 14

I just checked my set. Only the clear plastics have backing paper. The plastics with artwork do not have backing paper--just the film on the top.

*whew*

#14 6 years ago

SBS

o-din

Pinside+ Addict

11y 158K 58,801

I peel the protective paper off as soon as I get them whether I am ready to use them or not for this very reason.

#15 6 years ago

ZAC

zacaj