OP

Quoted from Laseriffic:

It is not the train that is moving, it is the metal plate it is resting on. The velcro that holds the plate to the feet is short in the back or front about an 1/8". I am just so pissed right now as I wasn't the one who built the bases or cut the velcro, also it was not a pinsider volunteer who did it either, it was an employee of mine. I have never had so many problems until I started to hire help, when I did this myself I never had these issues. I have been answering all calls, emails and texts as soon as I can and getting you guys fix properly. I will stand behind this product till it's perfect and everyone is happy. Now I feel like Stern, ship a new product and then have your customers fix it..agghhhh!

If you send me an email I will send you properly sized velcro strips to replace on the feet for the base.

3rd run is on hold till further notice.. sorry to all those that have them on order. This is why I don't take money till their complete and ready to ship.. long night ahead of me.