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If in doubt about a particular seller or company, a search or starting a new thread goes a long ways. Unless the seller is completely new or unknown, there is probably already something via a Google or Pinside search. I think removing the negative recommendation was a good idea for the reasons you stated.
Quoted from Isochronic_Frost:Boo! Negative feedback (not) left!
All in all, a solid choice. Leaving public negative comments on someone’s profile never goes over well, and inadvertently pinside’s forum has become a powerful place to settle disputes that have gone long past any amicable resolution.
If anyone does their due diligence, some research on the forum should serve the same purpose as feedback really.
I don't think that leaving negative feedback is a bad thing. It sounds like leaving unsolicited negative feedback that doesn't have a transaction associated with it is what's happening and being abused. Sounds like a friend of a friend piling on some dude...or something like that, like what happens on Yelp when a news story comes up with a business. People never having associated with the business leave bad reviews, which Yelp has mitigated to an extent.
Quoted from zaphX:IMO this is a bad call and makes Pinside feedback no longer a source of establishing trustworthiness.
You should read Robin's post again, unless I'm misunderstanding it. He didn't remove negative feedback altogether, only the feature that any Joe Schmo could leave negative feedback to any Billy Bob, without a transaction behind it. Again...unless I'm misunderstanding it.
Example, even though you or I have never conducted a transaction, I could still leave you negative feedback because I didn't like your username.
Quoted from TheLaw:Name the names!
It's in his profile if you really want to know 
at least he still got a positive feedback for it?
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