(Topic ID: 228631)

Need your advice on a NOS playfield I purchased that has issues.

By teksavy

5 years ago


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  • 45 posts
  • 23 Pinsiders participating
  • Latest reply 5 years ago by teksavy
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#1 5 years ago

So I recently purchased a New, Old stock playfield from ebay for my recently acquired Dr. Dude and was disappointed in the condition. It was listed as New, Old Stock and definitely doesn't show any wear from use. However, it has several scratches and defects which were not disclosed.

I have notified the seller on my unhappiness, and she is willing to work with me. My question to the group is what is your take on the condition of the playfield?

I paid $900 for it and feel that it should be perfect. I think the scratches could be buffed out since it is a diamond plate board, but the other defects, I'm not so sure about.

When these were available for ordering, they were $700 new (without diamondplate).

I'd very much value your take on this situation. Any advice is welcomed.

Selected pictures attached below, but full, hi-rez versions are uploaded to my public folder here:

https://filedn.com/lg2RYguWxJL8gMGyJFa2qkH/Pinball/DrDude/

Thank you for your feedback!

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#2 5 years ago

For a 28 year old play field I think you might be expecting way too much.
Buff it out, wax, enjoy.
Great game.

#3 5 years ago
Quoted from oldskool1969:

For a 28 year old play field I think you might be expecting way too much.
Buff it out, wax, enjoy.
Great game.

NOS doesn't mean perfect. If not used in a game, there may have been reasons too.

LTG : )

#4 5 years ago

Curious where you got the original price of $700? I didn't know you could buy replacement playfields from Bally back then. Also, is that in 1990 money or today's money?

#5 5 years ago
Quoted from Crash:

Curious where you got the original price of $700? I didn't know you could buy replacement playfields from Bally back then. Also, is that in 1990 money or today's money?

I was just going to say the same. Back then NOS PF ran about 250-300. I bought several in the mid to late 90's.

#6 5 years ago
Quoted from Crash:

Curious where you got the original price of $700? I didn't know you could buy replacement playfields from Bally back then. Also, is that in 1990 money or today's money?

Actually it was $650 from Planetary Pinball here...

http://www.planetarypinball.com/mm5/merchant.mvc?Screen=PROD&Store_Code=PP&Product_Code=PPS-IPBP-DD&Category_Code=PF

#7 5 years ago
Quoted from Only_Pinball:

I was just going to say the same. Back then NOS PF ran about 250-300. I bought several in the mid to late 90's.

So $300 in 1997 is about $510 now. Do you think $700 is a fair price for the board? There are other defects not shown in the above pics are that in my gallery too.

https://filedn.com/lg2RYguWxJL8gMGyJFa2qkH/Pinball/DrDude/

Thank you for everyone's opinion! This is my second playfield purchase, and my first was a remake from for my AFM.

How best to buff out the diamond plate playfield to remove scratches?

-Ed

#8 5 years ago

I bought playfields from Planetary a few tears back. Heavily scratched JD which they told me about. A very nice sample Mousin Around and Godzilla playfield.

#9 5 years ago

NOS doesn't mean brand new and perfect.

You may see issues, damage, or scratches from being in storage, or problems that caused it to be rejected from the assembly line.

Sometimes, you might see evidence of parts that were starting to be added and then removed.

The thing about NOS playfields is that they are probably the nicest wear-free examples available today, especially for titles that have not been remade. Most people who intend to do a playfield swap take the time and effort to put down mylar and/or have them touched up and re-cleared to ensure they are nicer and protected much better than the originals ever were.

#10 5 years ago
Quoted from LTG:

NOS doesn't mean perfect. If not used in a game, there may have been reasons too.
LTG : )

Not to mention, but also CPR had one Dr. Dude playfield that was a sample. No art changes, but hole differences for routing wires. No pictures of the area provided, so I can't tell, but that may be another reason it wasn't installed in a game..

#11 5 years ago
Quoted from teksavy:

So $300 in 1997 is about $510 now. Do you think $700 is a fair price for the board? There are other defects not shown in the above pics are that in my gallery too.
https://filedn.com/lg2RYguWxJL8gMGyJFa2qkH/Pinball/DrDude/
Thank you for everyone's opinion! This is my second playfield purchase, and my first was a remake from for my AFM.
How best to buff out the diamond plate playfield to remove scratches?
-Ed

Pls link the ebay auction you got it from for reference.

To me, it appears you paid a very fair price and you appear to have gotten a nos pf. As others have said nos is often far from perfect as the best ones were installed back then.

#12 5 years ago

I'm going against the consensus here. An NOS playfield advertised for sale should not have any scratches or defects. If it does, it definitely needs to be disclosed. Sometimes I feel some Pinsiders concede to things not normally accepted in the retail industry and end up screwing themselves and others. Why this is accepted, is beyond me. If these scratches and defects were not disclosed, I would want my money back or a big discount.

#13 5 years ago
Quoted from rx3:

I'm going against the consensus here. An NOS playfield advertised for sale should not have any scratches or defects. If it does, it definitely needs to be disclosed. Sometimes I feel some Pinsiders concede to things not normally accepted in the retail industry and end up screwing themselves and others. Why this is accepted, is beyond me. If these scratches and defects were not disclosed, I would want my money back or a big discount.

We need to see the ebay completed advert i think...

#14 5 years ago
Quoted from rx3:

I'm going against the consensus here. An NOS playfield advertised for sale should not have any scratches or defects. If it does, it definitely needs to be disclosed. Sometimes I feel some Pinsiders concede to things not normally accepted in the retail industry and end up screwing themselves and others. Why this is accepted, is beyond me. If these scratches and defects were not disclosed, I would want my money back or a big discount.

Because pf’s take up a huge space footprint and may take on minor damage over the decades. Unless reproduced lately, conceding is a strong option as opposed to waiting for a pristine nos that may never be found.

#15 5 years ago
Quoted from rx3:

I'm going against the consensus here. An NOS playfield advertised for sale should not have any scratches or defects. If it does, it definitely needs to be disclosed. Sometimes I feel some Pinsiders concede to things not normally accepted in the retail industry and end up screwing themselves and others. Why this is accepted, is beyond me. If these scratches and defects were not disclosed, I would want my money back or a big discount.

Yes, the seller should have disclosed any issues. However, some sellers don't, and let the photos speak for themselves.

If you're buying NOS, the reality is that you have to expect stuff like this. Most of the time, it isn't something that comes in a sealed package, but rather something that's been banging around in storage for 20+ years.

#16 5 years ago
Quoted from underlord:

Because pf’s take up a huge space footprint and may take on minor damage over the decades. Unless reproduced lately, conceding is a strong option as opposed to waiting for a pristine nos that may never be found.

I understand that, but how is that the consumer's problem? If it wasn't stored properly and suffered damage, that should be disclosed. Not sold as New Old Stock. To me, "new" means just that. It should have been advertised as NOS with nicks and scratches from years of storage. Like Whysnow said, we need to see the Ebay ad.

#17 5 years ago
Quoted from ForceFlow:

If you're buying NOS, the reality is that you have to expect stuff like this.

That's exactly what I mean about conceding. Are you talking about the pinball industry only? Or do you mean anything NOS is ok to have defects? Either way, I totally disagree and would be asking for my money back, IF it wasn't disclosed.

Most likely, Ebay knows nothing about pinball and if they saw that playfield, I think they would immediately side with the buyer after seeing it.

#19 5 years ago
Quoted from rx3:

I'm going against the consensus here. An NOS playfield advertised for sale should not have any scratches or defects. If it does, it definitely needs to be disclosed. Sometimes I feel some Pinsiders concede to things not normally accepted in the retail industry and end up screwing themselves and others. Why this is accepted, is beyond me. If these scratches and defects were not disclosed, I would want my money back or a big discount.

I think you're confusing expectations of a remake playfield only a few years to a decade old with NOS. This playfield is 28 years old if it's truly NOS. For a nearly 30 year old NOS product, this is inside the range of acceptability.

#20 5 years ago
Quoted from rx3:

Are you talking about the pinball industry only?

Since this is a pinball site, for the most part.

But yes, other industries can have issues like this for old, discontinued stuff. Vintage/antique car parts come to mind.

Quoted from rx3:

Either way, I totally disagree and would be asking for my money back, IF it wasn't disclosed.

If the OP feels strongly about it, he can open an ebay dispute. The seller would likely ban him from purchasing anything form them in the future as a result, though.

Quoted from rx3:

To me, "new" means just that.

Eh, "new old stock" is just the term to describe what the item is. It was old stock that wasn't used. It doesn't necessarily describe its current condition.

https://en.wikipedia.org/wiki/New_old_stock

Just like how the HUO term can sometimes be misused or assumed to be mint condition, when the condition can actually vary wildly.

#21 5 years ago
Quoted from LesManley:

ebay.com link » Reduced Nos Classic Bally Dr Dude Playfield Rare

Ugh, those are pretty low-res photos. And the description is really hyping it. I might have asked for better photos.

#22 5 years ago

I respect your points and interpretations. It's just not the way I do business as a buyer or seller and unacceptable to me.

#23 5 years ago

Ok I just saw the Ebay ad....LMAO. Enough said.

#24 5 years ago
Quoted from ForceFlow:

Ugh, those are pretty low-res photos. And the description is really hyping it. I might have asked for better photos.

I would have asked for better photos and specifically for close up of all inserts.

That said, when I buy a NOS pf i typically plan to send it out for pro touch up and clear soI buy with that added cost in mind. The issues on this pf are all very fixable imho.

#25 5 years ago
Quoted from rx3:

I respect your points and interpretations. It's just not the way I do business as a buyer or seller and unacceptable to me.

Well you haven't done either on Pinside, so there's no way for us to know that. But if this is your criteria, you're a tough buyer. Were I the seller, I would have definitely provided much higher-res photos, and as a buyer, I would have requested higher res ones, but that's about it pre-sale. NOS 30 year old playfields are rarely close to perfect.

#26 5 years ago

Seller used low res photos for overall shots and included close-ups of undamaged areas while pumping how well it had been stored and how well it was packed so that it would arrive in "perfect" condition. Definitely seems like a misleading listing.

I would either negotiate a discount (if I wanted to keep it) or open a dispute if I wanted to return it. Personally, I think if you get a couple hundred dollars you're doing well. Often those old nos playfields need to be touched up and cleared again anyway to be really nice.

#27 5 years ago

Sand it, clear it and enjoy it.

#28 5 years ago

First off, A BIG THANK YOU to everyone that replied. I sincerely appreciate the time you have taken to share your advice.

I think I'm leaning towards asking for a discount to keep it or just return it back to the seller. I do believe that the defects should have been disclosed in the listing. I'm glad to receive the feedback that NOS doesn't mean perfect.

I suspect that the board was not used at the factory because of some silkscreen errors pointed out in the pictures that I posted. They aren't the biggest of deals, but the board I have now in my Dr. Dude primarily has defects in the ball drop areas and the lower playfield. Something that I could address, but rather start with a better board if I'm going to deal with all of the disassembly.

I guess my final questions to the pinside members are:

1) Since the board has diamondplate, do you think an automotive compounding will suffice to remove the scratches? If so, will I still need to clearcoat afterwards, or will a good wax be sufficient?

2) What discount do you think is fair to ask for?

AGAIN, THANK YOU for your help!

-Ed

#29 5 years ago

Heck send it over to Kruzman let him clear it. it will look like a million bucks!

#30 5 years ago

Is the PF dimpled?

#31 5 years ago
Quoted from teksavy:

I suspect that the board was not used at the factory because of some silkscreen errors pointed out in the pictures that I posted.

Board? Please, the correct nomenclature is "playfield".

#32 5 years ago
Quoted from whthrs166:

Heck send it over to Kruzman let him clear it. it will look like a million bucks!

Is that needed even though the board already has diamondplate on it? Contact info please for Kruzman.

#33 5 years ago
Quoted from Only_Pinball:

Is the PF dimpled?

There are the defects that aren't scratches that I noticed. I haven't checked the board against my original to see if the hole mounts are different. Thoughts?

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#34 5 years ago
Quoted from teksavy:

There are the defects that aren't scratches that I noticed. I haven't checked the board against my original to see if the hole mounts are different. Thoughts?

By dimpled I was talking about the back side of the PF. Should have dimples where stuff will get screwed in. Makes doing a swap significantly easier.

#35 5 years ago
Quoted from teksavy:

that needed even though the board already has diamondplate on it? Contact info please for Kruzman.

On here he is known shapeshifter. Once you clear coat that pf all those scratches should disappear.

#36 5 years ago

You must reallly love Dr. Dude cause you'll have dropped $3000 by the time you get done. What does Ron charge?

1 week later
#37 5 years ago
Quoted from Only_Pinball:

By dimpled I was talking about the back side of the PF. Should have dimples where stuff will get screwed in. Makes doing a swap significantly easier.

Yes, it is dimpled. Thanks for reminding me about that.

#38 5 years ago
Quoted from Leeb18509:

You must reallly love Dr. Dude cause you'll have dropped $3000 by the time you get done. What does Ron charge?

Well I ended up getting the playfield for $400 after working with the seller. Of course I love Dr. Dude. But don't we all love our machines?

I know it is one of those "love it or hate it games". Luckily there were not a lot of them made, so I'm hoping the value goes up a little.

#39 5 years ago
Quoted from teksavy:

I'm hoping the value goes up a little.

#1 mistake in pinball

#40 5 years ago
Quoted from teksavy:

Well I ended up getting the playfield for $400 after working with the seller. Of course I love Dr. Dude. But don't we all love our machines?
I know it is one of those "love it or hate it games". Luckily there were not a lot of them made, so I'm hoping the value goes up a little.

wait... so you convinced the seller to go down to $400 on an original price of $1040?!?!?!?

That is at least a $700 value playfield on a bad day.

#41 5 years ago
Quoted from rx3:NOS playfield advertised for sale should not have any scratches or defects

Not true for older PFs. I’ve bought several NOS PFs and had them work by several PF specialists to include Ron Kruzman. They will all tell you the same thing. The only reason these older NOS PFs are even existing is due to a defect the factory rejected. Either a severe scratch, art defects and things of that nature. More than likely somebody who worked there took it home to be a wall hanger when it was worth nothing and going to the trash anyway. Now it’s worth something.

The scratches in that PF are not severe, most people going through the trouble to swap a PF in a pin that doesn’t bring big money, do it for the love of the machine. That being said, I think most would have a quality clear coat job done it even if it were perfect.

#42 5 years ago

You're lucky it wasn't this seller. That PF would have costed you about $3500....but it would have been factory sealed.ebay.com link: Vintage 1990 Bally Williams WMS Dr Dude BIG SHOT Playfield Toy Factory Sealed

#43 5 years ago

Op,
Just curious, how much of a price adjustment do you think is appropriate for the condition as received?

#44 5 years ago

I thought that NOS playfields are primarily factory rejects with defects.

#45 5 years ago
Quoted from scott_freeman:

Op,
Just curious, how much of a price adjustment do you think is appropriate for the condition as received?

I ended up getting the PF for $400. I'll polish the scratches out. But the PF still has small silkscreen defects near the big shot, but they are not noticable unless you look for it. It is in better condition that the PF I have now, so I'm happy with the deal.

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