Florence, KY
Quoted from absocountry2:They blasted through Feb orders.
Not all Feb orders have shipped... 
(Topic ID: 59305)
Linked Games
Hardbody
Bally, 1987-
Wizard of Oz
Jersey Jack, 2013
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1 week later
Quoted from btw75:Newbie here to the WOZ list - based on that last entry, is it normally a little random or is it usually very normally ordered based on order date?
Extremely random. Maybe squeaky wheels are line-jumping? Who knows.
1 month later
Well gang, I can tell you first hand that talking to Jack does absolutely nothing to get your game faster.
...Was promised a machine "within two weeks" by Jack himself (a Feb 2011 order)
...Two weeks later, got an email saying the game should be shipping in 2 to 3 weeks. Hrm.
…Pinsiders were reporting that their March orders were shipping while I was still waiting on a Feb order. Doh!
…game finally shipped just over 5 weeks from the day Jack said "within 2 weeks"
On top of that, Jack promised a couple of "goodies" would be thrown in because he appreciated the patience. T-Shirt, Signed Backglass, and a "great price break on Hobbit" were among the items mentioned. When the game finally arrived, none of those things were with it. Seems like a lot of 'promise them anything to get them off the phone!' is going on.
Sorry for what you guys continue to go through. 
1 month later
Quoted from iceman44:...so that people can gauge where the F they are at in the process besides just "calling Jen". That's getting pretty damn insulting!
What's worse is when you call Jen, get a shipping estimate, call back when the estimate is missed and it's been a few extra weeks, and she tells you "I don't know who you talked to last time you called. I would never have told you that."
Baby games.
Quoted from Chippewa-Pin:Care to share the 'short email announcing delay till maybe March 2014 - June 2014'? Seeing is believing...
Where is Alex (aka. PinChroma aka. The voice of JJP) when we need him? Still shoveling snow?...
Maybe he could "chime in" and help teach how to paste an email into a forum. 
2 weeks later
All that proves is that there are tons(ish) of machines still at the factory.
Sorry for your wait, guys.
1 week later
Quoted from cleland:I should get my June 13th 2011 order in no time with those 3 guys working the line
Hey, at least we know they're not waiting on rotisseries! 
1 week later
Quoted from iamabearsfan:You are assuming that Jack extended dates all the time knowing it was going to be 2 years later. I simply do not believe that was the situation.
But Jack DID know that he didn't have all of the parts in hand when he was claiming that delivery was starting. 
Quoted from JerseyJack:What did I not know Buddy?
Sorry, you must have me confused with someone else. Here, let me help:
Buddy is your distributor.
I'm the guy that cancelled multiple pre-orders when you lied directly to my face about having parts that I knew from Terry hadn't even been shipped to you yet!
Is this the same reason YOUR tech support gave me a WILLIAMS part number and told me to buy a replacement from Pinball Life when my part failed? Nice warranty.
Post edited by MrDo : Edited: Tech support to warranty
Quoted from Charliew65:How did your part fail if you cancelled multiple pre-orders?
Seriously?
Pre-ordering is not the only way to get a WOZ.
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