Sorry, but "Look at what JJP did" in terms of designing and building the game doesn't cut it as an excuse any more. At one time, yeah, that flew, but no more.
A delay in shipping can reasonably be excused. Waiting for parts, underestimating demand, manufacturing issues, software problems, whatever, I get that; it's kinda uncontrollable.
But the issue now is quite different, and it is 100% controllable.
Games are being made and shipped to people that ordered last month, while the people who sent JJP good money YEARS ago...you know, the people that trusted and believed in Jack...sit and wait.
And it pisses me off that Jack is bragging about a WOZ being in the "Smithsonian" while my game, ordered and paid for 19 months ago, is nowhere to be found. If he has the time and capacity to build games and send them to Washington of all places, he should find time to fill all the orders for which he has been paid, in the order in which they were paid.