Quoted from pinheadpierre:My personal experience with CPR is a fast response when I want to buy something and dead silence when I need help with defective goods.
This has been going on for years, and there are threads about it. When the fire gets hot, they vow to do better...and each time, nothing changes. These guys aren't making $.10 playfield posts...they are making $1000 playfields. There is no excuse for not having someone in place to respond to customer service emails in a timely fashion by now.