Quoted from Boatcat:You refrain from making warranted sales to destinations you're not equipped to service. Sad that you put yourself in such an embarrassing situation before thinking of this professional, yet simple and logical approach.
They did the best they could being 2500 miles away and made consistent efforts chasing leads and searching to get the issue repaired and in the end we're able to get him reliable and thorough help. The customer is happy. Get off his dick.