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(Topic ID: 207804)

NAVL / STI: Breach of Contract Yet Again, Beware

By jzdziarski

6 years ago


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    #56 6 years ago
     
    JMB

    Monster_Bash

    Pinside member

    12y 79,800 2,564 23 17

    Wow. That's terrible

    What really sucks is if they lose your machine...or damage it to the point of a total loss. STI will only pay 65% of the value and not reimburse you for the shipping charges either...this is their 'policy'

    I found this out the hard way. Needless to say I don't use them anymore.

    They destroy the Genie we bought. Game cost us 1k and 400ish to ship...total $1400. We got $650 because the game was a total loss

    OP
    Quoted from jzdziarski:

    Just called to tell me they can't locate it in the warehouse- how do you lose a 300lb pinball table?

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